(Closed) The Bakery Stole My Wedding Cake – A Cautionary Tale

posted 5 years ago in Food
Post # 3
Member
8091 posts
Bumble Beekeeper

@DMVEngagement:  That must have been so stressful! Sorry you had to go through that, but at least you had some recourse and did get your money back. Thanks for sharing.

Post # 4
Member
3885 posts
Honey bee
  • Wedding: September 2011

Yup everything related to your wedding should be done via credit card except any final payments that aren’t due till after delivery (like flowers, DJ etc that you pay the balance when services are rendered).  Debit cards and checks don’t give you any buyers’ protection. Among the credit cards, some are better consumer advocates than others; we LOVE the customer support we get from AmEx.  And using credit cards will protect you in non-wedding-related situations as well, such as when we arrived in Auckland to find our dinner cruise operator had gone into bankruptcy, or when DH’s camera was stolen while we were in Boston (another kudo to Amex purchaser protection for that one).

Basically anything that isn’t immediately consumable by me— groceries, clothing, etc— goes on a credit card. We pay the balance off every month and collect the points/miles but also love knowing that if we don’t get what we paid for (or in the case of Amex, if someone steals it or it gets broken beyond repair) we are protected.

Post # 5
Member
3697 posts
Sugar bee
  • Wedding: May 2012

Absolutely.  I put everything I possibly could on my Amex.  The only things I wrote checks for were well-established vendors that gave me a discount for paying in “cash.” 

Luckily I didn’t have any issues, but the peace of mind was worth it.  Nice to get the rewards, too.  🙂  I used them to buy my husband a watch for a wedding present.

ETA:  We did use the retal car protection on our MC on our honeymoon when they tried to charge is $1500 for the scratches that were on the car when we picked it up.  Thanks Capital One!  (And for no foreign transacton fees)

Post # 6
Member
3823 posts
Honey bee
  • Wedding: August 2013

Holy crap! Thank you for the information!

Post # 7
Member
2743 posts
Sugar bee
  • Wedding: October 2014 - Disney

I’m sorry this happened to you that is extremely stressful.

 

I’m not worried about my vendors going under. The power of using a massive business like Disney is 1 less stress, 2 they wont go out of busines, and 3 no coordination of anything on your part beyond point and say I want that one.

Post # 8
Member
3697 posts
Sugar bee

Glad that it worked out for you! Best of luck with the rest of your preparations!

Post # 9
Member
6256 posts
Bee Keeper
  • Wedding: March 2014

Second this. As a result of poor fiscal planning, I’ve been putting nearly all my purchases on a credit card since 2006. I now have enough Disney dollars to afford a decent honeymoon. About a year ago, we signed up for an airline miles card, and are now putting wedding things on taht one as well. We make payments each month, and with any luck our honeymoon will end up being completely free.

Post # 10
Member
340 posts
Helper bee
  • Wedding: July 2013

@DMVEngagement:  I know the bakery you are talking about, i had heard great things. I kept wondering what they really meant by “online”. I did notice their message on their website says they will honor the cake orders they had agreed to. I guess they decided to take everyone’s money and run. Im sorry this happened, its very unprofessional.

Post # 11
Member
306 posts
Helper bee
  • Wedding: June 2013

What a nightmare! 🙁

Post # 12
Member
4436 posts
Honey bee
  • Wedding: April 2013

Ugh I’m so sorry this happened to you:( Good advice though- paying with the credit card gives you a way to dispute. Our credit card has awesome protection and we have never had any problems with getting money back in disputed situations.

Post # 13
Member
7211 posts
Busy Beekeeper
  • Wedding: October 2015

@DMVEngagement:  Holy cow! I’m so glad it turned out ok. That must have been AWFUL!

Post # 14
Member
943 posts
Busy bee
  • Wedding: August 2012

we put every single thing we could on our cards, and paid it off right away so we got the miles in addition to the protection.  We even got our venue to make a deal with us to accept credit cards (usually they want checks only due to the fees).  We got a lot of miles!

 

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