(Closed) The jeweler ruined my engagement ring and it has to be replaced.

posted 8 years ago in Rings
Post # 49
Member
3667 posts
Sugar bee
  • Wedding: January 2000

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@womanofsubstance:  I agree. I remember th OP’s original problem with the large, ungainly prongs and it was obvious to me in the photo, and I’m not very picky and had not read her objection before see it.

This second problem is just weird, I don’t know enough about jewelry to know how that happened but I agree that it looks sloppy.  Me, I am kind of a sloppy person and I might wear it this point late in life, but I might not, and I certainly wouldn’t tell someone newly engaged to just suck it up. One’s engagemnet ring should be free of obvious faults that bother the wearer.

So what I am saying OP is that your concerns seem justified to me. I wish a jeweler would come on this thread to offer an opinion about what happened here.

Post # 50
Member
3770 posts
Honey bee
  • Wedding: December 1999

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@CreatureFromTheBlackLagoon:  I am guessing you are getting respsonses about your comment because most people don’t appreciate a response with bitch and crazy in it when all you were given was a resonable option to not giving up the sentimental value of your ring. You did create drama when you posted that, you had to have known that it wouldn’t be well received. Not once did I ever say the jewler dind’t make a mistake, or that they shouldn’t offer something to you to make up for what they did to the ring.

Post # 51
Member
11734 posts
Sugar Beekeeper
  • Wedding: November 1999

i only see one person creating drama on this thread.

 

Post # 52
Member
2495 posts
Buzzing bee

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@ieatunicorns:  +1.

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@CreatureFromTheBlackLagoon:  Calling a stranger who gave you a differing opinion a bitch isn’t cool or funny. She’s not your best friend who jokes around with you like this on a regular basis.

This isn’t a problem with others “missing the sass.” This is a problem with you not being able to handle constructive criticism and lashing out.

Post # 53
Member
85 posts
Worker bee
  • Wedding: April 2015

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@CreatureFromTheBlackLagoon:  I hear you. So even if you were willing to pay out of pocket to have it repaired elsewhere, it would void your warranty with the current jeweler, right? Then again, would you ever let this jeweler touch your ring again anyway? If I had the money, I might say screw the warranty with the crappy jeweler and just get my ring fixed. I’d be devastated to trade in my original ring! But that’s me, you have to do what’s right for the two of you. 

I understand what you’re saying about the bitch comment. I tend to be a total smartass, but I know that doesn’t always convey the way I intend it to in writing, so I try adjust for that. It just came across nasty, even if you didn’t mean it that way. 

 

Post # 54
Member
945 posts
Busy bee
  • Wedding: November 2012

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@CreatureFromTheBlackLagoon:  since your current store seems to have questionable craftsmanship can you take it to the same chain but a different location? Or perhaps contact corporate and explain your frustrations.

Post # 56
Member
302 posts
Helper bee
  • Wedding: December 2014

I don’t understand why they can’t fix that! Are you sure they’re competent? Maybe you can check with another jeweler to see if they can get the excess metal off and make that small section triangular again. Is that the only error? It’s a lot to have to deal with at the last minute but you would be able to keep your original ring. Things like this have me terrified to let people work on mine. Do they think you just won’t notice??

Oh never mind. I missed the entire Page 2!

 

Post # 57
Hostess
10430 posts
Sugar Beekeeper
  • Wedding: March 2014 - Chicago, IL

I’m surprised they can’t file it out to look like a triangle again? It seems like it would be an easy fix. If anything, is there another store (not sure if it’s from a chain) where you can take where they have a different jeweler working? If you could switch locations or jewelers within that same store maybe that would be a good idea?

So sorry you have to deal with this! I had to replace my original engagment ring 🙁 It was heartbreaking, but at the same time I ended up with something I love way more in the end. I’ll never forget his proposal and having a great ring is just icing on the cake. Good luck!

Post # 58
Member
1603 posts
Bumble bee
  • Wedding: October 2013

I can see what OP is saying about her ring, however this shouldn’t be that hard to fix. It’s probably just rhodium that built up over that spot- a decent jeweler should be able to file that down fairly easily (and rather quickly.) 

 

Post # 59
Member
85 posts
Worker bee
  • Wedding: April 2015

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@CreatureFromTheBlackLagoon:  Okay, well I was actually trying to be nice, saying I can understand how things can come across differently than intended. As far as it not needing to be discussed further, you’re on a public forum, so the only way to really dictate that is to delete the thread. Otherwise, people are going to say their piece, whether YOU feel it needs to be discussed further or not. 

Post # 60
Member
3679 posts
Sugar bee
  • Wedding: August 2013

This should be able to be fixed. At this point you just have to decide what’s more important to you — keeping your original ring or potentially voiding the warranty and having to pay for your own redipping fees. Chain stores are not exactly known for their excellent service/craftsmanship, and with the work they’ve done on your ring so far, I’d never let them touch it again, so I’d forget about the whole “repairs being included in the warranty” thing.

If you take it to someone who actually knows what they’re doing, you shouldn’t have to worry about major repairs or replacing stones unless you’re really hard on your ring. I would take it to someone good, have them fix your original ring, then take out an insurance policy on your ring which would cover any repairs/replacement of stones. It should be like $30 a year. Replating shouldn’t cost you more than $30-50 per year. Leave the chain stores behind, find a good, reputable, private jeweler in your hometown with good reviews. My jeweler cleans and polishes my ring for free as frequently as I want them to — many private jewelers offer lower cost plating to their customers.

The topic ‘The jeweler ruined my engagement ring and it has to be replaced.’ is closed to new replies.

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