(Closed) The Reception. The Good and the Bad

posted 7 years ago in Reception
Post # 3
Member
231 posts
Helper bee
  • Wedding: January 2011

I haven’t had the wedding yet but I’ve made a lot of things like centerpieces, table numbers, escort cards, i’m bringing in favors, and I hope they will handle all of that with care.

Post # 4
Member
3526 posts
Sugar bee
  • Wedding: August 2010

My venue/caterer, hands down, was a big part of why our wedding day was so fantastic. They did many things that we did not expect them to. The timing of everything was fluid and fantastic. Their staff from the maitre’d to bridal assistant to the bartender were all on top of their game. There was an incident -we found out couple weeks after the wedding- where the flower girl spilled juice on her dress. The second the Flower Girl saw it she wanted to cry bc she knew how special her job was and my Mother-In-Law had her. My Mother-In-Law asked the bartender nearby who was setting up if he had a wet cloth or something. He said he has something better, he got a clean cloth dabbed it with some club soda and cleaned up the stain. You could never tell that there was juice spilled on it!

That’s just one example of how our caterer’s were just above and beyond all our expectations.

To be completely honest in terms of our venue/caterer we have no complaints. The food, presentation was wonderful, delicious and plentiful. All our guests still bring it up to us to this day!

The staff put out all our favors, centerpieces, etc even though it’s technically not part of their contract. The bridal assistant talked to me the day of to make sure it was the way I liked it. They constantly came up to us bringing food and beverages.

We made many changes to their standard menu based off of recipes I found online and their chef made it with no qualms. We swapped a pork steamship out for Prime Rib and not only did they not charge us extra but we also go the pork steamship!

They were just extremely accommodating.

We gave the staff a generous (beyond their recommended $ and industry standard) tip at the end of the night to express our gratitude!

Post # 6
Member
786 posts
Busy bee
  • Wedding: May 2011

My venue was awesome, the place was perfect in that it had everything we needed, an entryway, with a coat room, and storage area where we could store all the boxes and stuff, our huge banquet room, we even had the patio outside. And we had access to the place at 9am till 1 am. No that’s where the good ends. I absolutely hated the woman we had to deal with to rent the place, she drove Darling Husband and I crazy and was by far the worst part of our planning process/wedding day. She was belittling, rude, and down right annoying. If we hadn’t been stuck there, we would have left it in a heartbeat! Thats how bad she was. And right up to the night before I wasn’t sure things would work out right there, she didn’t have banquet tables in the room layout anytime despite us telling her repeatedly that we needed banquet tables for the milk and cookie bar and for the buffet. She kept telling us it was a seated dinner, despite us repeatedly telling her no it was a buffet. She tried to make all the extra tables we asked for the round ones for guests to sit at, and we had to talk to her a zillion times for her to get it correct!

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