(Closed) These crooks took my money

posted 10 years ago in Dress
Post # 3
Member
2680 posts
Sugar bee

Im so sorry to hear that happened to your fiance.  You mentioned that they had a paypal email account – can you dispute the charge via paypal (if you paid through them)?  They are very helpful in these situations and if the business does not respond to their inquiry questioning everything they will refund your money.

Post # 5
Member
214 posts
Helper bee
  • Wedding: September 2009

I definitely can’t speak for everyone, but in my experience PayPal has been majorly unhelpful in dispute situations. I had a dispute with a seller in the U.S. and tried to go through PayPal’s dispute process. They gave me weeks of runaround and excuses before finally telling me they were closing my claim. I ended up having to reverse the charges through my credit card company. I’ve heard similar stories from other folks. Because of this I refuse to do business with PayPal (or through them) again.

It might be best to get your bank involved if you can. So sorry this happened and best of luck to you!

Post # 6
Member
88 posts
Worker bee
  • Wedding: July 2009

I am so sorry you got screwed over. I have read so many similar stories about online ordering gone bad and paypal not offering any support and/or resolutions… which is also why I FEAR ordering from the internet.

I do hope that you can work this out with your bank… I would do the same just to get paypal’s attention. Keep us posted.

Post # 7
Member
41 posts
Newbee

I haven’t had the problem you’re describing, but I have disputed something with paypal and it took about a week (maybe a bit over) to finalize and get my money refunded. I also have disputed things on my credit card and that is easy peasy to get taken care of. So at least be assured that you have routes to get your money back. Though I wish I had advice for the dress!

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