They screwed up my ring! :(

posted 2 years ago in Rings
Post # 2
Member
5712 posts
Bee Keeper

1) Tell them you want the display model and that they should be more careful when setting the stone, so as not to mark up the prongs. Or,

2) Ask for a refund, find another ring. 

 

Post # 3
Member
56 posts
Worker bee
  • Wedding: City, State

I know this sounds extreme but give them a last chance to fix it correctly and give it to you flawless as they should or sue them for making you waste your money and time on something that seems to be unfulfillable promise for them. 

Post # 5
Member
384 posts
Helper bee

I think if you want it fixed you and you think they can fix it, you will have to let them fix it. You can’t have it on your finger and have it fixed at the same time, so maybe you need to get a stand in. Although i do think 3-4 weeks sounds like a long time . Otherwise I’d be trying for a refund! 

Post # 6
Member
400 posts
Helper bee

View original reply
saradiana32 :  resizing can take 2 weeks, so fixing it taking 3-4 isn’t unreasonable.

I completely agree. If they say they can fix it, you’ll have to part with it for a while. I highly doubtful a jeweler would deeply discount or make new one while you wear the original.

Saradiana is right.

Post # 7
Member
764 posts
Busy bee

Keep us updated polease, I would like to know the end result! Best of luck, bee! 

Post # 8
Hostess
2620 posts
Sugar bee
  • Wedding: February 2005 - Shreveport, LA

Any update?

Post # 9
Member
120 posts
Blushing bee
  • Wedding: October 2016

I’ve never had a ring take more than three hours to resize? But I go directly to a jeweler in town who makes their own stuff and will fix, do maintenance on anyone’s rings. Have you thought about doing that? My jeweler is actually a watch repair place in the mall. I’ve been going there for years. They have even reset some stones for me. They never charge me over $100. 

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