(Closed) They switched my ring?

posted 9 years ago in Rings
Post # 17
Member
2031 posts
Buzzing bee
  • Wedding: July 2012

It was probably something that was caught under the setting that got cleaned out, because it sounds like your stone is in better shape now than it was before. I can’t imagine a jeweler would take a diamond with an inclusion and replace it with one without one LOL. 

It’s always *possible* they switched your diamonds for a CZ or something else, but a reputable jeweler is risking a LOT by such a thing.  If you’re worried, take it to another jeweler and see if they can test it to make sure it is a diamond and not a CZ, Moissanite or anything else.  If it is in fact a diamond, it was probably a speck of dust regular cleanings at home couldn’t get out.

Post # 18
Member
1503 posts
Bumble bee
  • Wedding: June 2014

View original reply
@MerryWidow:  I agree. 

Sometimes when a jewelry polishes a ring, it can cause some kind of black film to get under a stone or stuck in the setting.  More than likely it was just some of this buildup that you saw under your diamond and they were able to remove it with either the ultrasonic cleaner or the steamer. 

Post # 20
Member
1412 posts
Bumble bee
  • Wedding: September 2019 - City, State

Don’t they replace the diamond if they chip or crack it during cleaning? I don’t know if they have to tell you this happened, but maybe that is a possibility. I would think they’d tell you, though.

Post # 21
Member
4410 posts
Honey bee
  • Wedding: December 2010 - Savannah, GA

It could be that the jeweler turned the diamond in the setting to hide the inclusion. This is very easy for them to do, especially if the stones became a little loose during the repair process. 

If it is really bothering you, take it back to the jeweler and ask to look at it under the scope. Just because you signed that you were satisfied does not mean you can go back and ask questions.

Post # 23
Member
4410 posts
Honey bee
  • Wedding: December 2010 - Savannah, GA

View original reply
@takemyhand:  A lot of people wouldn’t think of it. But it’s actually to their advantage if they can turn the diamond and hide an inclusion to make the ring look better. For no additional cost, they can give it back to the customer looking better than it did when it was purchased. More often than not, the customer will then recommend that their friends take their jewelry there for repairs because they did such a fantastic job of making the ring look all sparkly. That means more repair income for them… It’s a win-win, the customer gets their ring back looking more beautiful than ever and the store gets more repair business. 

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