Post # 1
I had a VERY close call with my bridesmaids dresses. here’s how it went down:
Five of my 7 bridesmaids came to try on the dress a couple weeks ago at DB after work one day. They all loved it and two decided to purchase on the spot. The sales people were very rude, and not helpful. When we noticed a discrepancy in the price of the purchased dress vs. the tag and online price, they gave us the run around about how sometimes different colors can be more money or certain styles go out of stock, etc. Total BS.
Flash forward to a week later, one of my other bridesmaids had gone to order the dress, based on the part number that the first two girls had ordered. The next day, my Maid/Matron of Honor goes to order the dress at a different DB location, since she lives farther away. They bring her the dress to confirm the number, and lo and behold, the dress that THREE of my bridesmaids had already ordered was long and sequined, when MY dress was a short strapless chiffon dress. oh hell no. turns out the rude sales people at the original store had transposed two of the numbers and I almost ended up with seven sequined bridesmaids! and guess what! The online price was actually the correct price. GRRR.
So grateful to the staff at the second David’s bridal for actually CONFIRMING the dress before my Maid/Matron of Honor ordered it, or else we may not have noticed the mistake until they all came in in May! What a nightmare. Has anything like this happened in your planning yet bees? Ay carumba!
Post # 3
Too bad their customer service is not better! I’d be upset!
Post # 4
@LabDarling: Wow that’s crazy. I didn’t order my bridesmaids dresses from David’s because I wasn’t really thrilled with what they had there. But I’m crossing my fingers that we don’t run into a problem at my bridal store.
However, there was one minor issue which was quickly resolved. We went during a trunk show and when we went there they told us that all of that designers dresses were 10% off, even the ones that weren’t the new stock. When we went to order the dress, they didn’t give us the 10% off, which I brought to their attention. They ended up giving us the 10% off. I mean 10% isn’t THAT much but it covered the cost of tax & then some.
Post # 5
Yea I mean it was just totally nightmarish to me that it happened so easily that two numbers could get entered incorrectly and a bride end up with the completely wrong dress!
Post # 6
@LabDarling: Yea, that would be even worse than the bridesmaids. Don’t the dresses at David’s come in pretty early though. I think that you should get them in before May
Post # 8
I was in a wedding a few years ago and the bride had picked out dresses at DB. We tried them on in December and in January the bride called to ask a question and to let them know she decided on a dress. When they looked up her info they told her that the color she wanted was discontinued and if it weren’t for her calling they wouldn’t have known. Needless to say she was pissed!
This past October I had to get another DB dress for a wedding and the boning of the dress was sewn in backwards – one of the boobs was inverted and stabbing my ribcage. My aunt had to fix it for me, otherwise I would have had to pay for alterations. I kind of hate that place!
Post # 9
It really depends on the davids bridal. I had a good expierence at davids, two different ones in the STL area. It seems like that kind of mistake could of happened at any bridal salon- mixing up two different id numbers.