(Closed) this venue or that venue? venues not responding…

posted 6 years ago in Venue
Post # 3
Member
2359 posts
Buzzing bee
  • Wedding: September 2012

any venue i contacted that did not get back to me within 2 days, i scrapped them… that’s not good business!  

I think everything happens for a reason, then venue we chose is FANTASTIC, and they have been amazing with communicating with us.    I believe this was the place that was meant to be

I say go for the one you love if they are the only ones to respond to you, even if it is a bit more(and you can afford it), because that says alot

Post # 5
Member
341 posts
Helper bee
  • Wedding: October 2011

Honestly, I used to be a catering manager, and I can say from experience that most likely, they’re soooo not on April 2013 yet.  They’re probably scrambling to finish up the March/April 2012 brides right now haha!  I would try to be patient…maybe give them another call and let them know that you’re anxious for a response, but I wouldn’t say that you should scrap the whole thing over no response for a few days.  They might just be really busy.

Post # 6
Member
2105 posts
Buzzing bee
  • Wedding: November 1999

@RockStar33:  We did the same thing.  Anybody who didn’t treat us like our business was important got cut from our list.  We couldn’t see ourselves trying to continue on planning out such a big event if they can’t even be bothered to respond quickly to basic questions.  

I say go with your gut on who you feel would “jive” with you the best.  That’s how we ended up finding venues that are super flexible, friendly, and responsive.  It took a huge weight off our shoulders.  It might take more looking, or it might be best to stick with the one you’ve already spoken with.  Good luck!!

Post # 7
Member
8 posts
Newbee
  • Wedding: September 2012

If they are not going to communicate with you now, what makes you think they will have good communication with you after you pay them thousands of dollars to rent their venue?  I had that problem with one venue in town, and though my heart had been set on them for years, I nixed them like that!  I AM NOT going to pay you thousands of dollars for poor service on the most important day of my life thus far.

Post # 8
Member
349 posts
Helper bee
  • Wedding: June 2013

@MissBMarie1428:  

I booked my venue for June 2013 in SEPTEMBER 2011.

No excuse for poor communication. Especially when you’re going to be shelling out thousands of dollars to these people.

Post # 9
Member
2359 posts
Buzzing bee
  • Wedding: September 2012

pretty much all venues are really busy, but they are staffed enough to keep up!  and if i’m paying that much money, i want enough staff around to be able to respond back quickly, and work with me.   Our venue has provided us with 3 different people we can contact on a daily basis if we should have any questions… and that’s aside from our coordinator.  We always get a response within 24 hours and they are a VERY busy venue.

Post # 10
Member
637 posts
Busy bee
  • Wedding: July 2014

I would try to contact them just to check it out before you book with the first choice.

It’s always nice to compare a few before you decide.  I had to drag Fiance to a couple but we glad we did visit a few so that we know how GOOD the one we booked look like 🙂

Post # 11
Member
341 posts
Helper bee
  • Wedding: October 2011

@kswiftbride:  I’m just saying…been there, done that, I know what the other side of the fence looks like and sometimes the water is over your head and you have to decide what you do first…tomorrow, or two years from now?  Agreed, ideally, they should have at least responded to say, hey, we’re really busy right now, we’ll get back to you soon…but my overall point is that I would hate to see @future.mrs.c miss out on a venue that she likes over not getting a response for a few days.  Maybe someone is out of the office, or had a family emergency, or something…it’s not fair to go straight to thinking that clearly, they suck, when you don’t know what’s happening on the other side. 

It always really hurt my feelings when people would say that I wasn’t doing enough, when little did they realize that I was doing my best to answer phone calls and emails on my blackberry during my sister’s wedding reception on a holiday.  The catering industry is harder than a lot of people think, because it doesn’t really stop like a 9:00-5:00 job, and you’re not at your desk for a lot of the day.

Ok, all…I’m off of my soap box now lol!! Smile As I said before, I would suggest trying again, or stopping by…and if you still don’t get a response by next week, then maybe go with another venue. 

 

Post # 12
Member
2965 posts
Sugar bee
  • Wedding: April 2013

I would say they are probably very busy with weddings right now. I have been missing meetings with my photographer and officiant because they are VERY BOOKED right now. Patience is a virture. I wouldnt say wait forever for them. Keep your options open. I would let them know that you are looking to book. I booked my venue for April 2013 in February. I wouldnt try to wait around because first come, first serve. We originally wanted our wedding date on April 6, 2013 but days before we were going to meet with the venue, our date got booked. The ONLY best date left for us was April 13th so we hurried the next day (the venue is almost 2 hrs away) and booked that date. My next meeting with my officiant is March 24th and though Ive tried contacting my photographer twice, I understand how busy a good photographer can get so Im giving him a little more time. He’s about the only good photographer I can find within my budget. But my patience does draw short.

Post # 14
Member
1571 posts
Bumble bee
  • Wedding: September 2012

If they don’t treat you right before they get your money, what’s to say they will once they have that check in hand? I’d move on, personally.

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