Post # 1
So I had my regular waxing appointment today and they were backed up… I ended up waiting almost 30 minutes… not really a big deal.. just kind of annoying cuz it was dinner time and I was starved.
So anyway, the owner felt so bad that I had to wait… she said the service was FREE!
Free!!! Yay! And next time I get 50% off! I love saving money… and my old salon never would have done that!
Go Great cutomer service!
LOL… just wanted to share my happy mood! Hope everyone else is having a great day!
Post # 3
I love getting great service. The other day, my FH had a health issue and we decided to call an “advice nurse” at the doctor’s office that my FH goes to, and see what she recommended. I fully expected to have to rush through all the important stuff just to have her say, “Yep, you should come in,” but she didn’t. She spoke with me for 5-10 minutes, asking important questions, decided she needed to speak with a doctor and then CALLED ME BACK within five minutes to let me know what the doctor thought. It was wonderful. I have never had such great service, especially in a medical field and it was over the phone. I was floored.