- 4 years ago
- Wedding: May 2017
I feel you on this, yes they are beautiful rings but they are the worst company I’ve had to do business with. I’ve had a total of 9 “diamonds” which I feel aren’t much better quality than CZ, fall out of my rings. 3 within the first 2 week I had the engagment ring, 3 within a month that I got the ring back from being “fixed” (by fixed i mean replaced the missing stines with smaller stones and not fixing the prongs in order to keep the stones in place.) and 3 since I put on my band 8 days ago. Lab made diamonds are usually on par with natural diamonds and the jewlery from this store is worse than gumball machine rings. I would definitely go for CZ. They say they have great customer service but it took everything, including threatening legal action to get a refund for the rings. They are definitely a shop to steer clear of, or they will leave you a month before your wedding trying to get a new ring.
Yikes.. I just got my wedding band from them. I had great customer service from Tabitha. My question was answered within a few hours. I’m sorry y’all had a bad experience 😞 That is not my finger.. My ring is at home right now. I plan on buying my stand in from them.
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