(Closed) Tillydresses

posted 8 years ago in Dress
Post # 3
Member
4 posts
Wannabee
  • Wedding: December 2012

I have recently done business with this company. I did try on my davids bridal dress so I know exactly how the dress should look and feel that I wanted. I sent you a message with my experience with this company.

Post # 4
Member
1 posts
Wannabee
  • Wedding: June 2011

@mommy_noel:

Hey, I’m looking for reviews/feedback bout the same site (tillydresses.com) if you would please let me know…I don’t wanna order a dress that’s made in China cause I’ve heard many bad things bout that…so do you happen to know if it’s a US website?

 

Bride-to-be_6-18-11

Post # 5
Member
2246 posts
Buzzing bee
  • Wedding: May 2011

I don’t know if its a US site or not. I ordered two china dresses and had a wonderful experience. But I know that some companies aren’t as honorable or loyal to their customers. I hope you can find the right company for you.

If your interested you can check out my profile and look at my review from my companies. I also have on negative review from my 1st go round with a china company and that one wasn’t positive.

 

Post # 6
Member
6 posts
Newbee

hi! i’m also thinking about ordering on tillydresses.com, can someone send me what they thought? fit, fabrice, time, etc?

Post # 7
Member
2246 posts
Buzzing bee
  • Wedding: May 2011

@bananabread:

I’ve never tried them. What dress are you looking for? Hope you can get some reviews soon.

Post # 8
Member
4 posts
Wannabee
  • Wedding: December 2012

I had a horrible experience with them. here is my review of this company.

my experience with tilly dresses was horrible. I fell in love with a david’s bridal dress Style 9V9743 but I did not want to pay the 500 price tag because we only have a budget of 3000.00 for the entire wedding. so i started looking around for better prices. I became so excited when I saw that tilly’s had it for under 200! So I ordered it on March 5. I paid all the extra money to get it as fast as I could. I waited and waited and waited. I emailed the company on March 18 and received a promt email stating that my order would be shipped on March 21. March 21 passed with no update. That one email was the last decent service I received. It is a warehouse in China so you have to call in the middle of the night to try and get help and they lie left and right. On 4 different times I called on my order I was told it was already shipped and they would send me an email with tracking info. Never got it. Finally last night(03-30-11) I called and the guy gave me a tracking number after me demanding for one. I was told my order shipped out on March 21, March 28, and March 29. When I finally got a tracking number I learned my order was not shipped until April 1. I truly believe that if I had not harrased them for information on my order that it would never have gotten delivered. I receieved my dress today (4-4-11)and I was so excited afer waiting and stressing for a whole month. The dress I received looks nothing like the one they advertise as the david’s bridal dress. I can send you picturs of the differences and I am very dissapointed in the “differences” of the dresses. The davids dress was pretty lace flowers with beading on the bodice and all down the back of the dress down to the train. The tillys dress just has little sequins on the dress and no lace flowers and nothing on the back of the dress just plain plain plain.there was no boning in the dress, it is a strapless dress and requires boning to adequately support the dress and keep it in place. all the had was a piece of elastic that you would find on a bathing suit. it did not support my chest at all. the material on the dress was not bad but the lack of detailing and boning made the dress not suitable for me. I have pictures of both dresses and would be more than happy to show to anyone who would like proof. I had a tailor take a look at the dress to see what would be needed to make this dress my dream dress and the price I was qouted would make the total cost of the dress more than I would pay from the local david’s bridal! I called the company and they were giving me the runaround ( I felt they were trying to make enough time pass so I could not dispute the charges) so I set up a dispute thru paypal . tilly dresses only offered me an $ 80 refund. that was not an adequate option seeing as how I still needed a dress or enough money to fix the one they sent. so I had paypal escalate it to a claim and paypal agreed with me and told me to send the dress back and they would require the company to issue me a full refund. so I am waiting for the item to get back to them so paypal can issue my refund. I am getting my new dress from David’s Bridal which is what I should have done in the first place. I know that I paid less for the dress and can understand getting less if I knew ahead of time it wasnt going to be the same dress. they should have had the description of the dress stating exactly what to expect and not putting details about the dress that are not even on the dress.  So that is my review of this company. If you are wanting to give this company a try I highly recommend that you pay thru paypal that way your secure and ensured. that is the only way I am going to get a full refund from company.

Post # 9
Member
2 posts
Wannabee
  • Wedding: July 2011

i just place order to this company couple weeks ago , their online service is terrified

Post # 10
Member
1 posts
Wannabee

yes i have bought my wedding dress and bridesmaid dresses from this company ,pleased with quality and service .

Post # 11
Member
2246 posts
Buzzing bee
  • Wedding: May 2011

@mommy_noel:

Wow!! I didn’t realize. Thanks so much for sharing your experience. Sorry you went through so much with your dress.

How was the outcome with paypal?

Post # 12
Member
4 posts
Wannabee
  • Wedding: December 2012

I got a full refund but only because of being secured with paypal. I will never do business with that company again!

Post # 13
Member
2246 posts
Buzzing bee
  • Wedding: May 2011

@mommy_noel:

Omg!! I am so glad you did!!! Sometimes paypal doesn’t cover us custom brides and sometimes they do. I am glad you are saved!

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