@ohmariemarie: When you take into account the experience of you choosing the diamond, the feelings you had ring shopping and etc, then I say if you love it then that’s what matters. Congratulations!
That being said, I’ve read too many threads of people getting swept up in the experience of ring shopping, not making a fully informed choice, and then discovering they could have had a diamond that sparkles a whole lot more. Putting those feelings aside, I would very much recommend refunding the deposit and starting again. There are some red flags that are concerning.
First, it hasn’t been rated by an independent lab, so you don’t really know what the true specs. People may say that specs don’t matter, but even 1 color grade can dramatically affect the price you’re paying. It’s a well known practice where diamond vendors send their high quality stones to the top grading labs (AGS/GIA), since people know of their strict reputation and will sell for higher. They send their poorer stones to lower labs (EGL), since it’s likely the stone will have the grades bumped up. So what does it say about a store that doesn’t send their stones to a lab at all? It’s quite a conflict of interest, especially for things that are very hard to understand to regular consumers like you and I. I bought a set of uncertified stones from a large box retailer before, supposedly G SI1 stones. I brought it to 2 independent jewelers, who both agreed they were I-J I1-I2 stones.
This also causes the problem of what exactly is a ‘good’ cut to Shane? More importantly, were you actually comparing it to an ideal cut diamond, one that independent labs would call ideal as well? There should have been a dramatic difference between a good cut and ideal cut diamond. The problem is that the majority of consumers don’t have a clue what a GIA Excellent / AGS Ideal cut diamond looks like. So when you’re comparing stones to Blue Nile, you have to remember that the vast majority are already certified by labs, which are ‘worth’ more than an uncertified one (again, this is from an objective view).
It’s impossible for anyone to judge how a diamond performs from real life photos, especially from a cell phone camera. An ideal cut diamond could look exactly the same as a poor cut diamond from those pictures. If Shane offers their own ‘report’ of the diamond with angles, you can post the table and depth %, crown and pavilion angles here and we can comment on the performance. Or better yet, create a thread on Pricescope, they’re a collection of diamond experts who help consumers like us.
Here’s a video showing the dramatic differences between cut grades, and it’ll show what a true ideal cut diamond looks like. In my opinion, it is always better to sacrifice size/color for an ideal cut stone. Sparkle is the whole point of a diamond, isn’t it? And cut quality determines sparkle. Period. Relatively speaking, a good cut isn’t good at all.
Diamond shopping is all about what you’re willing to pay for. If you want an in-person experience at a large retailer with smiling sales associates, then you pay more (usually much more) than if you bought online. If you want to know exactly what you’re buying, you pay more for a certified stone.
If you can, ask Shane Co to bring in an AGS ideal or GIA triple excellent cut stone, and compare yours to that in all lighting, especially outside. I highly doubt the ideal stone they showed you was a true ideal cut stone.