Post # 1
I keep reading through all the negative reviews…and its making me want to just save the money and stay home.
Food poisoning, having to go to a mexican hospital and spending 3k in cash, jewelry stolen, horrible food, zero customer service, waking up at 5 AM every day just to reserve a beach chair, dirty, cheap, gross, mosquitos and spiders in the room, eaten alive by sand fleas….
And ofcourse my favorite…. the multiple reviews of how it destroyed their honeymoon and thats a time theyll never get back. bursting out in tears out of the thought of spending a whole week there.
And don’t get me wrong I know how to take all reviews with a grain of salt… a lot of ppl are more picky then others but i’m talking like horror stories here.
I just can’t get excited about anywhere anymore.
Post # 3
Where are you looking to take your honeymoon? I haven’t seen horrifying reviews yet 😛
Post # 4
@Kate0558: Oh, no! I am so sorry. Are there only bad reviews, though? I also rely on TripAdvisor, and it seems inevitable that even if I ended up loving a place, there is someone along the ways who says how much it sucks in a review.
Post # 5
That sounds like our honeymoon destination review… and EVERY OTHER review I read on TripAdvisor 😛
Use the negative info to arm yourself with knowledge, but as pp’s have said, take them with a grain of salt.
“There’s an UNHOLY STENCH in the hallways of block 5!!!!” ok fine… as that you not be placed in block five, but don’t let it deter you from staying at the resort period.
“The sushi restaurant was awful and no one told us we needed reservations!!!” Don’t go to the sushi restaurant.
Stuff like that. Also, check the dates on bad reviews, a lot of times they’re in off season, rainy season, or after a resort was newly built.
Post # 6
Take those reviews with a grain of salt. We booked a trip once without checking trip advisor first. We just went to our travel agent and talked about different options and we just picked one. I got hOme and immediately went online to check reviews and was nervous of all the negative ones.
Well we went anyway, and had an amazing time, everything was perfect, and we’ve been back a few times. It’s one of our favorite resorts now.
Post # 7
I always take reviews with a grain of salt.
I notice that some people mark down the overall rating of the hotel if the weather is bad!!! We do read the reviews, but we always take into the account that people can be extremely over critical.
Post # 8
@maylove2012: Yep, people can be extremely picky and high maintenance.
Remember YOUR vacation is what YOU make of it. Don’t let minuscule things ruin your vacation.
Post # 9
@Kate0558: Where are you looking? I have been two 2 all inclusives in Jamaica that were fantastic and they both had some really bad reviews about the food and service. People are more likely to write when they are unhappy.
Post # 10
I can’t really relate there, the trip advisor reviews were amazing for our resort, and our experience was the same.
However, I did the same thing with our destination. The country we visited had such high crime rates, and I was reading their national newspaper, daily, and having nightmares. I couldn’t sleep because I thought we were going to possibly die out there. Anxiety much?
Anyways, we had a fantastic trip, felt incredibly safe. I wish I didn’t worry so much before. Whats done is done, if you can’t cancel and rebook somewhere else to put your mind at ease, then just look forward to your trip. People get sick everywhere! Don’t stress about the things you can’t control.
Post # 11
Out of 1000 happy people who don’t write good reviews, you’ll get the one who wasn’t happy and writes a bad review… and that’s all you’ll find!
Post # 12
As someone who works front desk at a hotel, guests will put negative reviews about anything. Just last week we had a women say put a review saying that a man was trying to get into her room to rape her. To.rape.her. She had called down 10 minutes previous to this “attempted rape” because her hot water wasn’t working. I told her I would send the maintence guy right up. He knocked and announced himself “Maintence!” She yelled at him through the door “Who is it!?” “Maintence!” he says. She tells him to go the f**k away before she calls 911. He comes back down to the desk, confused. So I call her room, she won’t answer. I tried twice more that day and no answer. She checked out and left the next morning, then wrote us this nasty review the next day. Some people.
Okay, that turned into a rant about the people I encounter, sorry. 😛
But, I would call the hotel and say, “Look, I’ve read some bad reviews about x, y, & z online and just wanted to see if these have been resolved – can you tell me what is up with that?” 8/10 whatever has been complained about (if possible) will have already been fixed.
Post # 13
I only pay attention to the negative reviews who don’t exaggerate.
As in, don’t have any of the following. “And even though everything else was great, this so and so thing ruined our WHOLE TRIP!”
“No one spoke English!”
etc. Also, look at the most recent reviews first. Management changes a lot.
Post # 14
@OP: We just started looking for honeymoon resorts, and the tripadvisor reviews make me so paranoid, too! No matter how wonderful it looks, someone always complains about something and it’s just hard to tell how much is a reviewer being high maintenence, and how much is a legitimate concern!
@nycsa: I don’t want to hijack the thread, but do you mind if I PM you and ask what resorts you have been to in Jamaica? That’s where we are looking!
Post # 15
Eh, I don’t know. I find TripAdvisor reviews to be pretty reliable. Yeah, there are going to be a higher percentage of bad experiences posted on there compared with real life, but the reviews I’ve written and read are pretty on the mark. That shady place I stopped at on the drive through West Virginia? It was really shady, and the TripAdvisor reviews say so. That wonderful hotel I stayed at in Banff? It was really wonderful and the TripAdvisor reviews say so. They are imo the most reliable reviews you’re going to get. There will always be people to complain about even wonderful places. But if more than 1/2 of the people say it sucked, it probably really did suck.
Post # 16
@Roe: Totally agreed–I find it pretty easy to figure out which are valid complaints (and are things that are likely to bother me), and which aren’t.