(Closed) Trouble with companies while your fiance is deployed?

posted 9 years ago in Military
Post # 3
161 posts
Blushing bee

Get his private info and tell them you are married…really.

Post # 5
369 posts
Helper bee

Usually, phone companies and even banks have 24/7 phone support (which is why they need to go overseas and find people who will work for them in India and the like). This allows for people all over to call for support whenever they want.

He probably doesn’t want to spend his break on the phone though, so if you have all of his information, it’ll be fine.

Post # 6
5993 posts
Bee Keeper
  • Wedding: May 2010

usually before US troops are deployed they are advised to issue power of attorney to someone stateside (usually parent/spouse/partner)  – did your Fiance do this? if not, something to arrange for next deployment


Post # 8
782 posts
Busy bee
  • Wedding: February 2010

Yeah I would definintely just say that you’re married and put an emphasis on the fact that he’s deployed.

Post # 9
14183 posts
Honey Beekeeper
  • Wedding: June 2009

Yup, been there done that. I found that I had to have his mom do some things for us because she was technically his POA while he was deployed, whereas a lot of things I was able to do over the phone with a lot of emphasis on "we live together" and "he’s deployed" and a little bit of whining about how upset I was getting about the company being not understasnding in regards to american soldiers. Sometimes you can say you’re married, anyways…what if you didn’t change your name, right? 

If you get a rigid/difficult service rep, don’t beat yourself over it. Ask to speak to a manager. Usually I found that speaking to a manager helped, once I explained that he wasn’t just able to call up and take care of it himself. Once, somebody wanted HIS contact number. I kinda laughed at him. GOOD LUCK! He doesn’t have a contact number, genius. 

Feeling your pain, though.


Post # 10
815 posts
Busy bee

I’m with the other ladies–never say "fiance," say "wife."  I’ve noticed that once I drop the f-bomb they stop taking me seriously.  I never got to the point where I had to speak to a manager, but that’s a great suggestion.  If things got too sticky, I could always call his mom b/c she has POA–could you call his grandma?

Best of luck, HonneyBunny

Post # 11
519 posts
Busy bee
  • Wedding: August 2008

EEK! I never really used the term fiance unless we were around family. Otherwise right after the engagement, he started introducing me to people as his wife. I thought it was weird at first until I realized just how much more I could get away with as the wife rather than the fiance. (NO, nothing malicious!) I end up dealing with a lot of stuff like the cell phone and such even when he is home…only because he is spoiled and refuses to do anything during a lunchbreak that isn’t lunch related. Luckily for us he didn’t get deployed as we thought he would because of a lot of medical problems the army just up and decided to deal with…It’s been nice having him home, but a lot of our mutual friends are deployed and I really miss them all!

Post # 12
174 posts
Blushing bee

I have all of his personal information and just say I’m his wife. It works most of the time. Alternatively, you could have him sign over a power of attorney to you. He can get the paperwork online and just needs to have it notarized over there. He should be able to find a notary fairly easily.

Post # 13
531 posts
Busy bee
  • Wedding: May 2011

Have him grant you power of attorney- it’s not very difficult to do so. That way you can change anything you like. We did this for Fiance last deployment.

The others are right, always say wife to a compnay otherwise the chance is they won’t take you seriously.

Post # 15
29 posts
  • Wedding: January 2010

the JAG officer downrange might be able to make out a POA and mail it to you, we did one last week and I don’t think I needed to sign anything

Post # 16
11325 posts
Sugar Beekeeper
  • Wedding: February 2011

Ummm… when I was with my ex (who was not actually my Fiance, we were just dating) and he was deployed, I did all this stuff with a lot of indignity haha. I just told them I was his Fiance and that he was currently DEPLOYED and if they wanted to talk to him they could hop a carrier plane to the mid-east. After a bit of that its pretty darn hard to refuse to talk to people… I had a 100% success rate heh. 

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