Post # 1
I ordered several reception decor items from this company also known as ya-ya creations and tableclothsfactory.com, my shipment was missing several of the items I ordered, I talked to someone “live” online who agreed to ship me replacements after repeated questioning, it is not 2 1/2 weeks later and NO replacements, I have been emailing them with no response, one of the items cannot be purchased anywhere else because of the color. Only three weeks until the wedding, BRIDES BEWARE OF THIS COMPANY, I wish I had read the BBB reviews first!
Post # 5
This company is awful. They go by the name http://www.tableclothsfactory.com as well. They will rip you off! I ordered tablecloths and chair sashes from them. The color was not what was depicted. Immediately returned them as directed on their website. (Never used any of it.) Waited weeks and received no credit on my credit card. Contacted them numerous times. Told to wait another week every time. Every contact I made with them was respectful. Just asking when would I be provided with a refund. Finally I filed a dispute with my credit card company. That prompted them to finally give me a refund. They gave me $97.28. I had paid $163.30. Today I received a letter from my CC company regarding the dispute. Ya Ya E Favormart wrote that they had already processed a refund to me and that I am, to quote, “a highly malicious customer, as I am trying to get more funds from merchant after they have already received their credit”. This is just disgusting! How can a company survive with such despicable practices?
Post # 6
@ Service checker-call your credit card company, show them the invoice processed, show them the credit returned for the rest of your money I wouldnt worry about. I have ordered from tableclothsfactory.com and both times it has been good but I was only ordering samples, so 1 sash, 1 chair cover.
@tatsmom-you are right the colors do not seem as depicted on the computer