(Closed) Trying to not freak out about missing photos

posted 8 years ago in Photos/Videos
Post # 3
1940 posts
Buzzing bee
  • Wedding: July 2010

Don’t panic!  It’s likely there was a technical issue when she put photos on the DVD.  I really doubt she would intentionally send you a DVD without the photos – presumably she would know that people look at the DVD and it would be discovered!  I would give it another day and contact her again if she doesn’t respond tomorrow. 

Post # 4
335 posts
Helper bee
  • Wedding: September 2010

I am so sorry to say this because the last thing I want to do is freak you out but….this seems really fishy to me and doesn’t sit right at all.  I got my CD 3 weeks after my wedding and it had almost 1000 fully edited pics on it.  You are way more composed than I would be….I would be outside her door demanding my CD!  Good luck!!

Post # 6
290 posts
Helper bee
  • Wedding: December 2013

my guess for why she hasnt responded yet is because she wants to come back to you with a good answer. so she is looking for the photos or recovering them or doing what she has to do to get them, and then she will write back, apologize, and send it again

Post # 7
58 posts
Worker bee
  • Wedding: April 2011

what happened?

Post # 8
3148 posts
Sugar bee
  • Wedding: July 2010

Have you heard anything recently??

Post # 9
2 posts
  • Wedding: October 2010

You shouldn’t have to wait that long for photos period, it’s far too long.

As for missing photos, your mom may not have had her eyes open in the photo booth, or maybe she made a face that the photographer thought was unflattering.  I know I’ve taken plenty of photos of people who can’t keep their eyes open (my 3 brothers are terrible for this) 

I agree with an above post that suggested there was probably an error while burning the dics that probably resulted in the missing wedding photos.

Let us know what happens!

Post # 11
51 posts
Worker bee

She actually sent you RAW files? (i’m feeling really embarrased as a photographer)



I have no other comments….. at least you have pictures.


Post # 13
523 posts
Busy bee
  • Wedding: December 2009

If there isn’t already a due date for the proof book in the contract, ask now to agree on a due date.  If she doesn’t get what you’re owed to you within a reasonable time, start asking for a discount.  For $6000 you deserve top-of-the-line service, and your contract fulfilled ON TIME regardless of what you spent.

Also, I’m with you, and this irks me.  “Being a mom” isn’t an excuse for generally running a business poorly, and it makes all other mothers look bad–kind of insulting.  A true professional is prepared for the unexpected and is able to complete projects on time and communicate quickly.  Female attorneys are able to do it, and they have wildly unpredictable project schedules.  There are very few good excuses for a photographer who maintains her own schedule.

Post # 14
306 posts
Helper bee
  • Wedding: August 2012

Wow….Im a photogragher as well (family not wedding) I would never send a client RAW files. If they are RAW then she did not process (edit) them at all. I understand while it might take awhile to edit a full wedding (I take about 1-2 weeks to edit a family shoot), she should be more prompt in responding to you, and without the excuses like being a mom. Her professionalism sounds more like a shoot and burn photographer off craigslist rather than a $6000 one.

Post # 16
6 posts

I am so happy to hear that you were able to open your images!  And the fact that you liked them is also a plus (:   I do think that you have every right to be upset about that turnaround time and the lack of communication.

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