Post # 1
So I have been engaged well over a year, but recently (last month) I finally found an e-ring I liked(btw, wrote a huge post a while back on whether or not I’d even have an e-ring) but anyways.
It is amethyst solitare with 14k white gold band. A week after getting it, my stone came loose and was rattling. Fine, I went back and made them tighten it.
Now, not even a month later my stone is freaken loose AGAIN. I barely wear it too. I do wear it to work but I take it off if I am clean or stocking and it is off at home 90% of the time living its ring box. I am so upset, and irritated. I am having Fiance deal with this tomorrow because I feel I am just gonna flip my shit. Also I am finding my band is wearing a lot faster than I thought it would. I have other rings and I don’t find they are wearing as fast as my e-ring is and they are so much older. I mean I have only had this freaken thing for a month.
Maybe I am just hard on things. I don’t know. It is just really disappointing overall. I don’t want a replacement, I want this ring. Fiance is already talking about getting me an anniversary band in 10 years from Birks. But seriously, I don’t even care. I just want my ring that I picked out that reminds me of us. 🙁 And I feel stupid for picking something like an amethyst and for picking a weird setting. I feel like I brought this upon myself. I cried tonight and had a huge pity party for not picking a diamond or even waiting longer to have Fiance save up for a Birks’ solitare that would have a lifetime warrenty. 🙁
It is just so bunk. Thanks for letting me rant/vent.
Post # 3
Oh, I’m sorry 🙁 I hope you feel better. *hugs*
Post # 4
No need to be down on yourself for picking the amethyst- that’s a beautiful stone! But you just need to go talk to the place where you bought it to discuss the setting- it is their fault and they need to help you fix it so this doesn’t happen again.
Post # 5
OP, I think that you chose a wonderful stone and if the setting isn’t working right than it’s the jeweler’s fault. Not yours. I would talk to them and see if they can’t fix the problem…you definitely shouldn’t have to deal with this. I’m sorry…hugs!
Post # 6
That’s strange! I have a white gold band and I never take this thing off… It’s not any different than day 1. I’d definitely make a complaint with the jeweler! White gold and platinum are so similar minus the price difference, maybe you could go with a platinum band and use your same stone! It’ll look the same just be stronger.
Post # 7
I can totally relate! My mother gave me her diamond when I got engaged (1.20 carats, pear shaped) and Fiance and I had it reset in a new gorgeous setting in rose gold. It gets loose all the time! When I first heard it rattling, I freaked out and went back to have the jeweler (who is very well known and highly respected in his profession) tighten it. A week later… same thing. I have returned to get it tighten 3 or 4 times, and I’m getting really sick of it! Not to mention that I’m scared to death the stone will fall out! The jeweler promises me that even tho it gets loose, there is no danger of it falling out (it has 5 prongs) but still! I think rose gold is soft but still! I wish he had done the prongs in platinum and plated them in Rose gold.
Post # 8
I’m so sorry that’s happening. 🙁 I know how frustrating that must be. I’m guessing the stone wasn’t seated well in the prongs to begin with. Each prong will have a little teeny notch in it for the stone edge. Sometimes those aren’t precise and the stone will work itself loose no matter what. You might want to see if they’ll remake it for you. I hope since it’s only a month old, they’ll fix it…because that shouldn’t be happening! Good luck!
Post # 9
Thanks everyone. I don’t have prongs, I have more what is known as a half bezel setting, at least that is the closest my setting comes to. I feel like even though I thought about it for a year I should of done more research. I feel like I should of went to every single jewlery store in the city again. *sigh* It is really fustrating.
I can so relate. And all this month I was waiting wondering if I was going to hear the rattling and sure enough, I was helping a customer yesterday and I could just hear it going. 🙁 That sucks.
Post # 10
I had a very similar setting with a sapphire. It kept coming loose and I kept taking it back so finally I went in a demanded a new setting. I think sometimes they are harder to keep tight than prongs.
Post # 11
UPDATE: I called the jeweller and basically all he would say is he would tighten my stone, and said that it must be my fault for it coming loose. He didn’t address my issues and he hung up the phone on me midsentence. I am at a loss for words. I have just been bawling my eyes out.
Post # 12
What an ASSHOLE. I would ask to talk to a manager!!
Post # 13
is this guy the owner of the place? I’m beginning to think he swindled you!
Take it to another jeweler to have it looked at and ask them their opinion. I’d also report this guy to the BBB!
Post # 14
Thats is horrible customer service……Not acceptable. He should not be blaming you at all.
Post # 15
UPDATE: So I got a second opinion from a local jeweller. She basically said she would of never sold my ring as an engagement ring. Not in a million years, she said that my ring IS a right hand ring and that it is a right hand ring that is meant to be worn on occasion. Not every day. She said, not even every second day. She said that basically the jeweller that I bought it from was not honest with me that the setting was not stable for every day use.
So she is going to tighten it for me but now I am basically without an engagement ring. I am just so lost right now. 🙁 Thanks guys.
Post # 16
I’m so sorry — I have a couple of amethyst rings in yellow gold that I’ve had for years and years and they’ve never come loose, but I guess I don’t wear them every single day. There were times that I did wear them very often, maybe even every day for weeks. Wow, I’d be really mad if they came loose!