(Closed) Unable to change avatar

posted 8 years ago in Weddingbee
Post # 3
11075 posts
Sugar Beekeeper
  • Wedding: June 2011

I had this a couple of months ago. See at the very top of the webpage in the left corner where it says support  – I posted my problem there and it got sorted. There were a few other reports of the same problem so I think it does happen for some reason.

Post # 4
3871 posts
Honey bee
  • Wedding: November 1999

I’ve had this problem uploading my current avatar.  I tried everything from deleting the cookies in my browser, using different browsers, chaning the size of the avatar, changing the type file the avatar is and even tried using a PC and mac.   I ended up giving up but the next day, it was uploaded. 

I would suggest deleting your cookies, upload it again and waiting a few hours for it to process.

Post # 5
3011 posts
Sugar bee
  • Wedding: October 2012

I had this problem as well, but after I logged out for a few hours, it changed on it’s own.

Post # 7
7695 posts
Bumble Beekeeper
  • Wedding: August 2010

I did this a few weeks ago and it just took a little while to change!

Post # 8
654 posts
Busy bee
  • Wedding: October 2011

My current avatar took about a week to show up when I changed it.  It was kind of random, just popped up one day – finally – out of nowhere.

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