Post # 1
Looking for some advice on how to handle being extremely disappointed and unhappy with wedding photos.
My wedding was a few weeks ago and last night we got our photos back from our photographer. I gave him a “must-have” list of pictures (which he asked for) and out of the 75 pictures I asked for, he missed 27 of them. Now… that might not sound like a lot but some of the shots missed: a picture of just me and my mom; a full length picture of just me (not one); a full length picture of me and my husband (not one); my brother giving the toast (not one); not ONE picture of any of the food from our FIVE course meal; no pictures of either set of parents watching the ceremony; no pictures of our guests at the table (there are 5 pictures total of our guests and they are all at the ceremony); zero pictures of us at the head table and it goes on and on…
I seriously have no idea what to do – any advice?
The day was so beautiful and our pictures don’t reflect that at all…
Post # 3
I would ask him for an additional photo shoot to at least get pictures of family.
Post # 4
Are you unhappy with the ones you did get, or just unhappy about the ones you didn’t get?
Post # 5
There are some he did get that are really good just unhappy about what is not there.
There are a few that are distorted and would have been nice if they were clear of just me and my husband.
Generally, the ceremony ones are very far away (and we actually had two photographers) but i’m hopeful those can be “zoomed” in since the quality SHOULD be high enough to do that…
Post # 6
@drazzel: You got your pics back so fast! We got married the same day you did and we’re still waiting on ours, but we have a few guest shots.
Did any of your guests take pics that might have included the shots you wanted? So sorry your photographer disappointed you but I’m not sure there’s too much you can do about it at this point; the wedding is over. Maybe you can ask for a discount since he missed so much.
Post # 7
I would ask for a another shoot as well! As a photographer those are actually the MAIN must do’s at a wedding! before you shoot anything else! Apparently the photographer wasn’t on that day! 🙁 I am sorry this happened but I would ask for additional shoot.
Post # 8
Do another shoot! We did one several weeks later and we’re thrilled with it. Trust me, it didn’t take anything away from the day and I still think of those pics as my wedding photos. My wedding had a disaster on the day of, so it was nice to be calm for those pics afterwards. We were still crazy in love and in the honeymoon phase and you can see it in the pics. It was only $250 for the extra shoot too!
Post # 9
And PS I got to live my long time dream of going to Taco Bell in my wedding dress! LOL
Post # 10
Wow, that really sucks, especially because the photos you asked for weren’t exactly hard to snap.
As far as the ceremony photos being from far away, did they not bring a telephoto lens? I discussed this with our photographer, and she said that she and her husband both stay fairly far back, but have telephoto lenses to get the upclose shots without disturbing the ceremony.
Post # 11
Thanks for all the advice. The talk with the photographer today was really frustrating as he stated “you got 2/3’s of what you want”… um… should I pay him only 2/3’s?
He also said he was trying to be “artistic” which would be fine if he at least got ONE shot of me and my mom and ONE of me and my husband full length.
We may have someone else do a follow-up shoot to at least get a few pictures. 🙁
Post # 12
Unfortunately I went/am going through the same dilemma. That being said, however, I love the shots we DID get.. I’m just sad we missed some that I really wanted (kissing under my veil, a generation ring shot with Mother-In-Law and GMIL, a shot of mine and DH’s hands with our rings, etc.).
Hopefully your photographer will come to some kind of agreement with you.
Post # 13
Just got my pics back. Photographer told me she took over 1100 photos, I only received 175. Is that standard? She was with me the entire flipping day, from the salon through the ceremony and reception. Just seems kind of light to me.
Post # 14
@SoontobeMrsPeters: It’s definitely normal to only present a percentage of the actual images shot. Images get culled for unflattering angles, expressions, blinks, over or under exposures, duplicate shots, and stuff that’s just plain boring. The actual number of images that you receive will usually vary, but as a two photographer team we typically deliver about 100 per hour of service. A single photographer might deliver 50-75 perhaps. What does your contract state about it?
If the photograph acknowledges missing key moments that they knew ahead of time were important to you, and it was in their power to capture them but they just failed to then I think you are due some form of compensation. As to what that might be depends on what your contract states and what might be worked out between the two of you. I would suggest a mini session for the shots that can be re-done (artistic portraits are pretty easy, moments like toasts – not so much). Then perhaps a product credit or album upgrade would be what I would suggest you go for. Most photographers have limits of liability built into their contracts that state you are only due a percentage refund determined by what was missed, which it sounds like those moments though important to you are a small percentage of the actual coverage.
Post # 15
I’m not 100% happy with my wedding photos either. My photographer and the second shooter missed some moments and details I really hoped they would have captured, and took tons of photos that are kinda “whatever”. And while they did get everything that was on my list, some of those just aren’t that great. My photo of me and my mom is kinda “meh.” So is a photo of me and my niece. And there are hardly any of me looking “bridal” (but perhaps that’s my fault… I’m always making a goofy face or laughing instead of looking serene and romantic, but I guess that’s just my reality!). And there isn’t a classic/romantic one of me and my husband that I’m totally happy with (although there are some cute, nonclassic ones). I have decided to just appreciate the good photos that we do have and not worry about the ones I hoped to have. And I’m also going to make (if I ever have time!) a “second album” of photos guests took at the wedding. The most important thing is that you enjoyed your day and have beautiful memories of it in your mind. My photos don’t compare at all to how happy and beautiful and loved I felt that day. (I look at my pics and I’m like “What? I’m not the glowing supermodel princess I felt like that day!? Why… it’s just same-old me in a wedding dress… and a-little-better-than-usual hair and makeup! How can this be?” Haha) I think it’s easy to raise expectations, hoping for perfection, that our day will be like the photos we see of other people’s weddings (the amazing ones that end up on blogs, magazines, etc). I am definitely a victim of that. Look at your photos again, just thinking about the positive and not what you didn’t get. Maybe it’ll change your perspective? 🙂 Good luck
Post # 16
Can you see if there are any guests who have gotten some good shots of you. Also you said that you have a second photographer so hopefully he might have gotten some of the ones that you need.