(Closed) UNITED AIRLINES nightmare! Do not fly United!

posted 5 years ago in Travel
Post # 3
Member
4495 posts
Honey bee
  • Wedding: October 2013

Ahh that is a nightmare! I have flown United countless times and have never had a problem. I don’t think there are many airlines that people wholly love.

Post # 4
Member
4046 posts
Honey bee
  • Wedding: November 1999

I’m sorry, I hope everything works out!

The last few times I tried to fly home, my return flight was cancelled. Thanks, United!

Post # 5
Member
110 posts
Blushing bee

I don’t have a favorite airline and am not a spokesman for united, but this can happen with any airline, and it isn’t always the airlines fault. Your are lucky that you are only 6 hours late, not delayed till the next day. I have learned the hard way to always give yourself enough time for these kinds of nightmares.

Sorry this is happening for such an important time though 🙁

Post # 6
Member
1784 posts
Buzzing bee
  • Wedding: September 2013

United fails at scheduling.  Our flight was slightly delayed from Japan, which then caused everyone to miss their connecting flights in DC because there wasn’t enough time in the layovers for customs and such.

 

On the other hand, the actual 12 hour flight was the least sucky I’ve had (there were seriously like 100 movie choices.  It was awesome), so I’d probably fly with them again just based on that.

Post # 7
Member
620 posts
Busy bee
  • Wedding: January 2015

Ugh, frustrating. But everything will be okay in the end, you’ll see!

I flew United once. Ended up stuck at Boston Logan airport before Christmas, and as a bonus they lost my luggage. Never again.

Post # 8
Member
206 posts
Helper bee
  • Wedding: February 2013

We flew United back and forth between the US and our wedding in India because we didn’t want to take a connecting flight. They are only 1 of 2 carriers that do the ultra long haul from NYC to Mumbai. 

 

 

 

Worst. Decision. Ever. On the way back I got food poisoning from the lunch I ate the day that we were leaving and started vomiting about an hour before our flight. When we got on the flight my husband told the flight attendant I was sick. She responds “everyone on this flight is probably sick” and scooted away. During takeoff, I vomited on myself, my husband and my seatmate down from him (husband gave me the window to keep me away from the poor soul in aisle…she was so SWEET)…their air sickness bags aren’t LEAK PROOF which is why the flight was ruined for everyone around me rather than just for 5 minutes. They are just crappy paper bags  that will leak on you and have the bottom fall out, not even waxed to be leak proof like I remember them being in the 80s. I start cursing whichever asshole management consulting company told them to get rid of leak proof bags by calculating how many people actually throw up on a plane vs. expenditures on leak proof air sickness bags. 

 

 

 

I threw up 8 more times on that flight. They NEVER responded to the call button, not once. My seatmate and husband took care of me, getting me ginger ales and getting up from their sleep to let me crawl to the bathroom. 7 hours into the flight when I almost threw up on the co-captain on the way to the bathroom (standing at the back)…THAT’s when HE went and got the flight attendant and was like “WTF, she is seriously ill…does she need a doctor.” 

 

 

 

I have a 120K points on them right now which we can use for 1 free international flight ticket or a domestic vacation, but after that EFF them. I have never flown such a bad airline…it’s like all the bad memories I had of flying them cross country when I was still a Fed (they’re the government carrier so was required to book them) disappeared when I booked that goddamned flight to India. 

 

 

 

In-flight entertainment was good though. 

 

Post # 10
Member
1177 posts
Bumble bee
  • Wedding: June 2013

United are the absolute worst. I haven’t flown with them in 15 years for this exact reason. They are awful and always have been, and show no apparent interest in fixing it. I honestly don’t understand how they’re still in business.

I’ve flown 2.5MM miles on American over the past 22 years, and while they have their share of problems, at least the usually seem to be trying hard to fix them. 

Post # 11
Member
10453 posts
Sugar Beekeeper
  • Wedding: February 2014

Uh yes I hate United. I avoid them whenever possible. There’s always luggage issues, boarding takes forever because of their ridiculous group system, and they are never on time.

Post # 12
Member
1856 posts
Buzzing bee
  • Wedding: March 2013

United is so far the only carrier I *haven’t* had major issues with in terms of delays, lost luggage, rude employees, etc. But I can believe it, given how many times I’ve had these problems in general. It’s really frustrating.

Post # 13
Member
1408 posts
Bumble bee
  • Wedding: November 2013

I’ve had terrible experiences as well. I prefer to fly delta I’ve never had issues with them 

Post # 14
Member
8696 posts
Bumble Beekeeper
  • Wedding: September 2013

I’ve never had major issues with United. Their hub is by my local airport in NJ so I fly them at least 4-6x a year. I always have issues with US Airways. I used to hate American and Delta also bc of their horrible customer service.

Post # 15
Member
952 posts
Busy bee
  • Wedding: August 2010

I’ve flown United plenty of times and never had any issues. But sorry to hear of your nightmare 🙁

Have to remember that it happens with all airlines. People make mistakes. Unfortunately with that mistake it affects a lot of people.

Post # 16
Member
539 posts
Busy bee
  • Wedding: June 2013

Write in a formal complaint. They will likely send you some $$ as compensation. 

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