(Closed) Unresponsive Photographer

posted 11 years ago in Photos/Videos
Post # 3
4136 posts
Honey bee
  • Wedding: May 2011

i would keep calling, but stay polite. gently remind her that you’ve emailed her 3x but haven’t gotten a response.

IMO, it’s best to treat people nicely when they have your money but haven’t given you what you paid for yet. and there’s no harm in bugging her, because you did pay her a lot of money.

Post # 4
767 posts
Busy bee
  • Wedding: August 2011

I would also call. I don’t do mean very well, so I would be nice. Maybe there’s a legitimate reason you haven’t heard from her. I’m not saying it’s okay to ignore you, but you catch more bees with honey, you know? 

Post # 5
10354 posts
Sugar Beekeeper
  • Wedding: September 2010

Maybe something happened – a family emergency or something? You never know. Since it’s out of character compared to your other dealings with the photog, maybe email once more and give the benefit of the doubt before getting more aggressive. But definitely follow up and make sure you get what you pay for 🙂

Post # 6
1403 posts
Bumble bee

You stated you emailed her multiple times.  Call her, sometimes picking up the phone tends to work these things out.

Post # 7
1986 posts
Buzzing bee

I would also just call. Chances are, she might be busy with current clients, she probably didn’t think you’d take over 2 months to decide on your pictures/album, and is just working to fit you in between other work. I’d call, for sure, and see if she can give you a time frame 🙂

Post # 8
559 posts
Busy bee
  • Wedding: September 2010

She is probably swamped with similiar requests to yours regarding Christmas gifts! I would call or email her again, and give her the benefit of the doubt since the season can be pretty busy for most businesses.

Post # 10
7 posts

I would highly recommend for you to call her right now. recieving 3 e-mails from one client and not respnding to them is beyong unprofessional.


I would stay polite, and it is great that you are kind and understanding. But in order to make sure that you will recieve your photographs on time you have to call and remind the photographer about yourself. 🙂

Good Luck~

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