(Closed) UP YOURS FED-EX! warning rant inside!

posted 5 years ago in Rings
Post # 3
Member
1154 posts
Bumble bee
  • Wedding: June 2014

If it makes you feel any better, I ordered a ring for my best friend for Christmas.  It was 2-3 day, priority mail, yet it sat in the sorting facility for LITERALLY 10 DAYS.  After I made some calls, it moved the next day and I finally got it two days ago.

That was USPS though, not Fed-Ex.

Post # 5
Member
476 posts
Helper bee
  • Wedding: January 2013

I love UPS. FedEx has gone down the crapper since they partnered with USPS.

Post # 6
Member
254 posts
Helper bee
  • Wedding: September 2015

I used Purolator over Christmas for an expensive gift for my grandparents, and they had it delivered to a holding centre 45 minutes from my house (despite the fact there’s one about 10 minutes from my front door that held a package for me literally two days before). I didn’t even know the package was in town, until I happened to remember to check the tracking number (which hadn’t been working previously) and discovered it had been sitting in the centre for 10 days and was being shipped back to the sender. I nearly lost my mind. Fortunately it wound up getting resolved, after a lot of phone calls…

 

But I totally feel ya. I hope you get it ASAP or at least have a better experience customer service wise if there continue to be delays….

Post # 7
Member
4275 posts
Honey bee
  • Wedding: April 2012

Sorry to hear that, I hope you get your ring soon :-/

Post # 8
Member
9083 posts
Buzzing Beekeeper
  • Wedding: December 2012

Other people are probably just as upset as you are. I understand that the package is important to you, and that you have fears of it being lost or delivered to the wrong house, but a delivery on wednesday isn’t the end of the world.

Post # 9
Member
2874 posts
Sugar bee
  • Wedding: March 2013

oh we had a similar anti UPS vent last week. a package from home depot didnt arrive (tools my fi’s business urgently needed to remain in business) and when we called we got a “mmmm we appear to have sent it to illinois. please hold”. with illinois being obviously not the destination that we had planned to send it too – was supposed to be in texas. 5 minutes later we get a “well, unfortunately we seem to have lost the package completely”. and they never found it! 

we got a refund on the tools but fi’s business basically closed down for days, and then we lost the window of time that we knew someone who was in the US visiting family who was going to bring the tools back over the border to where we live in mexico. it was a moot point anyway since the tools were now out of stock.there were some curse words flying around! 

delivery companies can be frustrating! hang in there, hopefully itll arrive soon

Post # 10
Hostess
7561 posts
Bumble Beekeeper
  • Wedding: January 2013

Sorry to hear that. I hate calling customer service or going into the facilities. Most of the workers aren’t very polite and they know shockingly little about their own packages.

Post # 11
Member
243 posts
Helper bee
  • Wedding: July 2013

They may be closed for the holidays and busy due to high influx of Christmas returns. They resume business on the 2nd. 

Post # 12
Member
2866 posts
Sugar bee
  • Wedding: June 2014

It is entirely possible customer service had no idea what was going on with your package. Consdiering it isn’t late I don’t know that I’d be flipping my shit this early in the game.

Post # 13
Member
7771 posts
Bumble Beekeeper
  • Wedding: July 2010

Fed ex is ultimate evil.  I literally sat home all day one time and the guy came and went- did not even buzz me!  Just slapped the ticket on the door.  How could I have known?  Was so so pissed.  EVIL.

Post # 15
Member
2104 posts
Buzzing bee
  • Wedding: July 2011

Oh, FedEx.  I wonder just how many rant threads there are about FedEx on here…I remember starting one a while back.  They totally scared the living daylights out of me when I was engaged and living alone by delivering a package at almost 9 pm.  The weird thing was, they rang the doorbell AND pounded on the door, and walked off.  Meanwhile, I couldn’t see anyone at the door through the peephole and was TERRIFIED.  I finally noticed that they put my package under my doormat.  Awesome.

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