(Closed) UPDATE 2 – Do I tell my jeweler my ring sucks

posted 7 years ago in Rings
Post # 3
Member
1723 posts
Bumble bee
  • Wedding: June 2012

What a stinky situation!!  Random question – for all this extra money, can he not just order the Tacori you were using to model it anyway?  

Post # 4
Member
2362 posts
Buzzing bee
  • Wedding: December 2017

@MrsCoachBtoBee: I think she said in one of her other posts that this jeweler can’t get  tacori settings. I might be wrong though.

Post # 5
Member
55 posts
Worker bee
  • Wedding: November 2010

@sugarcube: Here is the picture I thought might help because it show the ring top dpown, from the side and at an angle.  Sounds like he understands what you want better now, which is great.  Now that’s he seems to be admitting a mistake, I wonder if he’s be willing to just give you a refund for your trouble.  For $3600, you could buy the actual tacori setting.

Post # 6
Member
92 posts
Worker bee
  • Wedding: May 2012

I trusted my jeweler despite having some hesitations about them, and it really ended up biting my fiance and I in the ass. They were super accomodating and insistent that if we weren’t happy with the ring we could return it…right up until we tried to return it. Then they got really nasty. I wish I had returned the ring the first time I had misgivings, rather than trusting that they would make it right. If you’re unsure that he’s going to deliver, I would walk. See if you can sell the ring you have on Craigslist or something so you have money to put towards a new one, or take it to another jeweler and see if they can use the same metal/stones.

I’m sorry that the jeweler has been so frustrating. It’s not a fun place to be 🙁

Post # 7
Member
371 posts
Helper bee
  • Wedding: February 2011

I think if I were you, and you decide to move forward this time, I would try to get in writing the expectation (yours as well as the jeweler- like how close he should be to the pic/ how satisfied you should be, etc.) then use that as a bit of a contract, so that should you be dissatisfied again you have an agreement and if the ring doesn’t live up to it they will be expected to correct it on their dime.

Post # 8
Member
14486 posts
Honey Beekeeper
  • Wedding: June 2011

It seems like you are willing to just get this done.. I totally understand the fustration, I would probably do the same.  In reality, I think he should suck it up and fix it for FREE!  But apparently that is not an option??  Can you push him to eat the cost of the fix?  If not, I guess I would tell him ok, I will pay to fix it *on the condition* that he sign an agreement, that if it is still not correct this second time around, that he will refund you the cost to fix. 

Post # 9
Member
580 posts
Busy bee
  • Wedding: May 2014

I had a big long reply and then my internet crashed. I can understand you wanting to pay a wee bit more to have peace of mind. If I was you, I wouldn’t pay a penny more til you have the final ring and it looks perfect. Also, I would give him a chance and see what the silver mould is like, but if it’s wrong, I would ask to meet/talk to the artist yourself to explain what you want, cause if it happens a second time the artist must be rubbish or the jeweller is not communicating properly.

Looking at the first attempt I certainly don’t think it’s a rubbish artist! Finally, if the mould is thicker and he says he’ll get it thinner, get it in writing, and make it crystal clear you won’t be approving anything sub-standard. Also, I definitely wouldn’t be paying any more if he messed up again and says he has to redo the mould again, he needs to absorb that cost because you have been clear on what it should look like. I know it’s easier said than done to be firm, and I hope you don’t think I’m being to pushy telling you what to do!

Finally, sorry for the wall of text, I’m on my mobile and it’s snowing and nearly midnight in Scotland and I wasn’t going to get out of bed to the computer! Good luck whatever happens.

Post # 10
Member
7609 posts
Bumble Beekeeper

@sugarcube: I’ve been following your story and I’m so wary of you going back to him….. 🙁

Please keep us posted with what you decide.  I think that’s too much (more) money to sink into this hack!  Do you think there’s any way you can take some of the advice from your last update thread (the first update) and go all badass on him with your Fiance, threaten to take him to court, and just get a rull refund?  Is there any way at all?  Or is there at least a way to get this “re-do” to cost less?  I mean, he no longer seems to be as blind as he was pretending to be before.  If it’s his mistake (which the rest of the world can plainly see that it is), why should YOU have to pay a single penny more!?

Post # 11
Member
7609 posts
Bumble Beekeeper

And yes, like PPs are saying, get it ALL in writing and don’t pay a cent until you see the finished product!

Post # 12
Member
3297 posts
Sugar bee
  • Wedding: August 2013 - An amazing non-profit retreat

Honestly? I wouldn’t pay that guy a penny more. Can you not go to another jeweler?

Post # 13
Member
1359 posts
Bumble bee
  • Wedding: June 2012

I would also be wary of paying this guy more money. I kind of doubt he’s suddenly going to magically get it right. I don’t believe that he “didn’t understand” what you wanted before – I think he didn’t care enough.

This ring isn’t exactly the same, but it’s similar:

http://www.ashadiamonds.com/index.php?main_page=product_ring_info&cPath=1_49&products_id=1977

I’m sure they can set that with a moissanite for you. And for that price, you could sell your current ring at a huge loss and still come out even. 

Post # 14
Member
1434 posts
Bumble bee
  • Wedding: February 2010

honestly go to another jeweler. My jeweler MADE MY RING from scaratch for 1900 and I have a halo and pave setting (center stone seperate) and a pave band too!

And he redips it for free for me all the time…..dont pay 3600 for an OK ring…there have GOT to be other in-home or famiy own jewelery shops within a 1 hour drive at least thatll fix it for 600 who are not him…don’t stuff his pockets anymore than you have pllllz

Post # 15
Member
233 posts
Helper bee
  • Wedding: February 2012

I don’t know… :

I would ask him to make the silver mold first before I decided to commit to anything.  If you’re satisfied with the mold (completely satisfied!  not “the real thing will look better” satisfied) then go forward.  You might even want to take a picture of the mold if possible and think it over.

But honestly, when you lose faith you lose faith!  I’d fear I’d be another $700 in the hole and still end up with a ring I don’t like.  If you sell the ring now, you may be able to cut your losses.  I think I would take that $700 + whatever you can get for selling the ring and put it towards the ring you really wanted.  Even if you have to save a year or two, at least you’ll know you’ll be happy.  

Having him redo the ring is a gamble.  If you go through with it, I’d really recommend you talk to the artist as well to make sure you’re on the same page.

Post # 16
Member
3220 posts
Sugar bee
  • Wedding: February 2012

do not give him any more money, he’s walking all over you.

The topic ‘UPDATE 2 – Do I tell my jeweler my ring sucks’ is closed to new replies.

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