(Closed) UPDATE 2 – Do I tell my jeweler my ring sucks

posted 9 years ago in Rings
Post # 32
Member
444 posts
Helper bee
  • Wedding: October 2011

I wouldn’t give him anymore money either.  That just sounds like you’re just throwing your money into the fireplace.  I’m sorry for the trouble. if you were in CA, I would tell you to go to my jeweler who can probably make you your ring for less than what you’re required to pay to fix the mess.  My ring set is in platinum and cost under 2400 for three rings (micro pave diamonds all around). I know he also makes them in different metals and i know the white gold was significantly less! I really hope that you will get the rings that you wanted and hopefully the added cost is going to be worth your while.

 

Post # 34
Member
878 posts
Busy bee
  • Wedding: July 2012

Good for you! If you trade for something non-custom can you sell that (probably easier to sell a name-brand) then put that money towards the real thing? It sounds like you shouldn’t risk custom again…

Post # 35
Member
15141 posts
Honey Beekeeper
  • Wedding: June 2011

I think I’d try to push for option #2.  I just wouldnt want to deal with the chance of a rework based on his current work.   At least this is a much better update than him just saying “no, its the same.”  I’m glad it looks to be moving in the right direction.  I have high hopes for a happy ending to this!

Post # 36
Member
6659 posts
Bee Keeper
  • Wedding: May 2010

Good for you! I’m so glad you stuck up for yourself with him. He still seems kind of slimey though because he should have let you back out at this point since you cleraly are not satisfied or at least offered to eat the cost of the rework.

You might actually win if you do a CC dispute even though you signed something. Whatever you signed is most likely not legally binding and you can always argue that it wasn’t explained to you well enough and of course show the CC company pictures of how different the rings are.

I think if he’s unwilling to make it again for free you should tell him you’re disputing the charge. But obviously tread lightly because that might make him angry and he might end up being your only option..

Post # 37
Member
521 posts
Busy bee
  • Wedding: May 2012 - Salvage One, Chicago

I’m glad you’re making progress!!  I would ask to speak to the general manager directly instead of having the jeweler be the middle man…who knows what he’s telling his boss, right?

Post # 39
Member
1340 posts
Bumble bee
  • Wedding: November 2012

View original reply
@sugarcube: There’s a difference between being inspired and stealing their designs. You’ll notice with a lot of other wedding related things like gowns designers will take inspirations from other designers and make it their own in order to avoid lawsuits. In this case, I think you were inspired by the Tacori and maybe the artist added his own take on the design to make it a little different.

Have you guys spoken to the actual artist who did the wax rendering?

Post # 40
Member
9816 posts
Buzzing Beekeeper

View original reply
@sugarcube: You can’t have an exact copy made, no. But you can certainly make a ring with the bloom style, subtle halo, sure. Tacori doesn’t own the patent on halos.

Post # 41
Member
357 posts
Helper bee
  • Wedding: December 2012

Can you post whateverit is that you signed? Have you thought about small claims court? Maybe he would agree to keep it in his store and sell it and give you a refund when it sells? 

Post # 43
Member
9816 posts
Buzzing Beekeeper

View original reply
@sugarcube: I don’t know the technicalities, but you’re jeweler is the professional, not you! You’re the customer, you’re not supposed to know the copyright laws of jewelry design, your jeweler is. So he should have said to you at the consult “I’m sorry but Tacori copyrights their designs so I can’t do an exact replica, but I can get it pretty close.” Not “Sure I can make that ring for you” and then give you a product that looks nothing like what you asked for. I don’t think any court would even hold you liable for that.

Post # 45
Member
764 posts
Busy bee

That’s not just Tacori. All designers hold the copyright on their design  sign. Its actually kind of  rude to steal someone’s artistry exactly.  HOWEVER. If they agreed to an inspired by design, they should discussed the changes they were Planning that would avoid violating the copyright.  

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