(Closed) UPDATE: DJ No-Show

posted 8 years ago in Music
Post # 3
Member
4001 posts
Honey bee
  • Wedding: June 2010

I’m not sure that they step in.  I think they’re more of a mediator, the middle man.  I wouldn’t say a word to BBB until you get your money.  It’s so horrible that they’re allowed to conduct business like that.  I think it would be my mission to make sure no one books them ever again.  I’d be on every wedding blog or website letting people in my area know about what happened!

Post # 5
Member
277 posts
Helper bee
  • Wedding: July 2011

Can you wait for the refund first before you notify the BBB that they have handled your claim well?

Post # 7
Member
818 posts
Busy bee
  • Wedding: December 2009

I would contact the DJ company and tell them that they have 14 days (or 13 now) to get you the refund because you have 14 days to respond to the BBB and if they cannot get you your refund within that timeline then you will respond negatively to the BBB’s offer.

Post # 9
Member
1110 posts
Bumble bee

I called the BBB on Best Buy.  After BB offered their “solution”, I stated that I wasn’t pleased, and wasn’t closing the ticket until I was.  After the “solution” had been reached and the ticket was closed, I still had a butt time getting them to uphold their end of the bargain.

The BBB will only get you what you are due, no extra.  If you’ve got the option, leave the case open until you have your money in your pocket.

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