Post # 1
A while back, we bought my wedding band, which is a sleeve that my e-ring will drop in to. When the w-ring came in, it was just a tiny bit too small. It fit fine by itself, but was too small paired with the e-ring. In order for the set to fit, I would have to have my e-ring resized up, so we decided to wait to do this until closer to the wedding so I wouldn’t chance losing my ring when I wore it alone. Now we’re about 7 weeks from the wedding, so Fiance and I went back to the jeweler to discuss getting the work done and sending it out.
We walked in and immediately a young salesperson that we’d never worked with asked if she could help. I should’ve just asked to talk with the woman who sold me the ring, but it was busy so I just told her what I needed. First, she had no idea what I was talking about. Then she took both my rings from me and started talking over me. She took my e-ring and smashed it down into the wedding ring, which is exactly what I didn’t want to do. Of course it’ll fit if I jam it in there and bend the w-ring! Duh, why didn’t I think of that? So now I’m getting a little upset, and just want her to listen to me because I’ve already been over some of this with my saleswoman. She proceeds to tell me that we can do what I want if we pull the w-ring apart and solder the bands to my e-ring, which isn’t covered under my protection plan and will cost $100+. While she’s telling me that I’m wrong and I need to do it this way, she took my e-ring and put it on her ring finger. I was annoyed at this and had to fight with myself not to tell her to take my ring off immediately, but didn’t say anything. I can’t believe she did that!
Anyway, after all that, she says she’ll go get my saleswoman so “she can do the legwork.” So I think she’s going to go explain everything to my saleswoman and all we have to do is fill out whatever paperwork is necessary. Nope! She didn’t explain anything to anyone, so I had to go over everything again! Arg! So frustrating! Then I find out that their computers are down and won’t be fixed until Tuesday, and was asked if I could come back later in the week. So now I’m going back on Wednesday to go through the whole damn thing again. I might cry.
Since I had such a bad experience, I’m thinking about telling my saleswoman how upset that first girl made me. I don’t know. Should I say something or just let it go? I know other women who wouldn’t have held back when she put on my e-ring. I feel like she should know not to do that…
Post # 3
I would talk to the manager. The First Lady sounds so unprofessional.
Post # 4
Ditto. The manager needs to be made aware of the salesgirl’s off-putting behavior so it can be corrected.
Post # 5
I would be upset if someone mistreated my rings. I would mention it, and make sure she didn’t damage your rings. Also, maybe they will take the time to train their employees on proper jewelry handling when it’s someone else’s jewelry and not the stores.
Post # 6
You should just call in and set a time when you can meet with your saleswoman to avoid telling and re-telling the problem.
As for this other saleslady.. hows she supposed to know you dont like when other people try on your rings, unless you say something. You should have said something instead of silently hating her. Same thing for her mistreating your rings. As soon as you see that happening, pipe up!! I hope this gets resolved!! 🙂
Post # 7
Tell the manager immediately!!! Always go to the source of power first.
Post # 8
I can’t stand those pushy types. Hope your ring is not bent now. I’d certainly say something.
Post # 9
@veggie_rachel: tell, and be specific about what she did. They will need the specficis in order to train her not to do that any more.
The business about putting on your ring–that seems like that would be an instant NoNo amoung people who work in a jewelry store. They wear their merchandise, but not YOUR belongings.
Post # 10
I wanted to say to tell the manager- which I think is the right thing to do cause you deserve better tan that – but I probably wouldn’t and I’d just stew on it 🙁 if you’ve got bigger stones than me you should totally tell the manager 🙂
Post # 11
@veggie_rachel: say something … for one most women dont want strangers putting on their rings … also the fact she was rough with your ring is very bad for someoen who works in her line of work … its important the store knows so they can correct her
if she does not know she is offeneding ppl she will never improve
Post # 12
@veggie_rachel: I would go straight to the manager if you have the option to (you don’t know what kind of working relationships the salespeople have and that may affect how it is explained to the manager), they should be made aware as it reflects badly on them.
If someone put my ring on their ring finger I would have slapped them.
Post # 13
- Wedding: September 2013 - Creek club at ion, SC
say something – if you dont i imagine someone a lot less gracious will so youll be doing her a favour.
Plus dont suffer in silence – it will eat you up. What she did was dead wrong
Post # 14
- Wedding: September 2013 - Creek club at ion, SC
@sangriiia: +1 on the slapping. I think my Fiance would have to resist the urge not to as well