Post # 1
So even though a lot of bees didn’t like it, I bought the used lace and organza separates. They arrived today, and I was so excited until I opened it up and noticed there are pulls in the lace — noticeable pieces sticking out. Then, I noticed that there is a complete hole in the netting part in between some of the flowers on the front right above the hip. I am so upset. I emailed the seller to ask if I can return the dress. Now, I am afraid I am going to get screwed, and I am really disappointed because it is definitely the look I want. I understand it is used and wouldn’t be perfect, but that is the sort of information one would expect to be disclosed! The listing had that it was not cleaned, so I even asked about that (and she took $50 off for cleaning) and she described the dress as “excellent condition.” I feel that it was misrepresented.
Post # 3
You should absolutely try to get your money back! That is misrepresentation.
Post # 4
That is total misrepresentation. That kind of damage should have been disclosed in her ad. If she will not let you refund it, then I would file a claim with whatever website (etsy, ebay, paypal, etc) that you purchased it through. Most have some kind of buyer protection.
Post # 5
Good news; she is willing to refund it and take it back, or refund me $30 to get the repair fixed. I think it would cost more than that, but I am glad she is being so amiable. Besides just the sloppy condition of the lace, my other problem is that it is too big. Like, noticeably, and I had anticipated losing weight, too. She gave measurements and even said it fit more like an 8-10 than a true 10. I had fully expected it to be too small, not hanging off me. I am considering taking it to a shop to see how much it would cost to repair before I decide. It is definitely hard to find this sort of look for under $1k, which is why I bought it! I don’t know what to do.
Post # 6
I would agree with taking it to a seamstress to get it looked @ first. Heck if it’s a good deal then you could afford to put some money into it. There are always going to be these risks with ordering online. No matter how detailed they discribe the item. There’s always going to be difference in opinions. Unfortunatly. Good Luck! Hope it still turns out to be a deal!
Post # 7
Glad to hear she is willing to give you a refund! I hope if she tires to sell it again she will list that it has holes!
Post # 8
I’m glad that she’s willing to work with you. I agree with taking it to a seamstress.
Post # 9
I’m curious to see how much a seamstress is going to cost you… I also wouldn’t mind seeing some pictures! This is a complete misrepresentation and is absolutely NOT a good way to do business… I am very happy to hear she is willing to work with you to make it right, it’s the least she could do!
I have to say, if it were me, I would probably return it if it wasn’t right the first time.