(Closed) Vendor called to complain about my Wedding Wire review of him

posted 9 years ago in Music
Post # 3
Member
1371 posts
Bumble bee
  • Wedding: August 2010

Wow, I’d be tempted to write another review complaining about his call!  🙂

Post # 4
Member
3285 posts
Sugar bee
  • Wedding: November 2009

was there a contract?  if it was just unwritten, it’s a little iffy, but most DJ services have a clause that time can be added, given the client is aware of the overage charge.  either way, if he wasn’t the best, he shouldn’t be complaining that you are warning others of that.  i think it’s great that you mentioned all facets; positive and negative on your review, though!

Post # 5
Member
2695 posts
Sugar bee
  • Wedding: February 2008

YEse, my Band had my review on Wedding Wire suspended for a couple months because they disputed it.  I provided plenty of proof that this band was my band.  WeddingWire was totally unresponsive to me and I nearly took all of my reviews down as a result!  I would love it if WB could make a much better vendor review site because I think WW is awful.

That sucks about your DJ – I would have given them a much lower ranking if I were you.

Post # 6
Member
4480 posts
Honey bee
  • Wedding: March 2010 - Calamigos Ranch

I would update about the call. You gave your honest opinion, and he continued to act unprofessionally!

Post # 7
Member
1701 posts
Bumble bee
  • Wedding: June 2010

They don’t deserve a 2.8 – maybe a 1.8!!!  Just having the processional song wrong would take them to a 2.0 in my opinion.  I mean, when is a song more important??  And if I make a mistake, I’m extremely careful not to repeat it, and yet he then played the wrong intro song?????  geeeez.  Actually, I’d give them a .5 just for showing up, because it sounds like that’s about all they did!!!  Undecided

Post # 8
Member
2342 posts
Buzzing bee
  • Wedding: May 2010

I would have totally given a bad review!  You don’t owe him anything and you paid for his services so you deserve to review with your honest opinion!  Its something that other brides might find helpful! 

Post # 9
Member
1757 posts
Buzzing bee
  • Wedding: September 2010

Having put a lot of thought into my processional song, I. Would. Be. PISSED. if a DJ got that one wrong. (The song is in memory of my mom, who died in 2005 – I’m not just being all Bridezilla for no reason.) That alone would have taken him down to 2.5/5. And being so unprofessional as to call and complain about my review would take him down to 2/5, with an updated review.

Post # 10
Member
1482 posts
Bumble bee
  • Wedding: July 2010

I agree with marigold- I would update your review and include that little bit about them calling to complain!  You should be able to give an honest review, particularly if you explained the ratings the way you explained it to us.  I’m sure all of us are nodding our heads in agreement thinking that we would have rated them the same as you! 

You have a right to write an honest review.  I can understand a review being suspended due to it being false, but if things happened as you say they did, then I can’t believe WW would even dare consider pulling it down.  Us brides need resources like that!  Besides, the DJ should just take that review to heart and next time, don’t schedule a wedding on his anniversary if he’s not going to commit to his client, and he should make sure he plays the right songs!

Post # 11
Member
1011 posts
Bumble bee

DaisyBride–I suspect he told you to book until 9, knowing that the party would go on for longer.  Since you’d be adding on at the last minute, you’d have to pay the upcharge for the last minute addition.  And, the fact that he played the wrong song twice is a very big deal

Post # 12
Member
3098 posts
Sugar bee
  • Wedding: November 2009

Wow, and I think you were being generous with a 2.8!!!!!

I agree with Marigold. Also, if they’re filed with the BBB, I’d file a complaint of harrassment.

Post # 13
Member
7174 posts
Busy Beekeeper

If I was a vendor and received a low score, I would want to reach out to my client and see if I could understand why (or explain myself), but I would do it in an apologetic way.  

Did your husband feel like he was being harassed?  Or was the DJ just simply trying to understand what went wrong?

In any case, based on what you’ve said, I would have given him a ZERO.  What a horrible experience!

Post # 14
Member
2641 posts
Sugar bee

I agree with honey bun.  He sounds like a jerk.

Post # 16
Member
268 posts
Helper bee
  • Wedding: May 2011

He would have definatly got a worse review from me and he also would have gotten a followup terrible review for calling me about my review. I’d tell him; “You sucked point blank; I don’t want anyone else making the same mistake I did.”

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