(Closed) Vendor email with bad grammar

posted 12 years ago in Logistics
Post # 17
Member
169 posts
Blushing bee
  • Wedding: August 2011

I agree with wahlstrombjoy.  It might be his/her second language. I personally make grammatical errors, since english is my second language.

Post # 18
Member
362 posts
Helper bee
  • Wedding: October 2011

Quick disclaimer – I work for a limo company and am part of the team that handles the client/company email, reservation quality and coaches reservation agents.

I would definitely call the vendor and have an in depth conversation about your reservation, the email you recieved and the level of service you expect. If the phone call does not calm your nerves go to the dispatch office and speak with the manager! 

As an aside, bride to bride – sometimes getting a little bridezilla to get your point across is effective Laughing

Post # 19
Member
2220 posts
Buzzing bee
  • Wedding: January 2012

It is definitely unprofessional & incredibly annoying (as I scan my post for errors)!

If this email came from my wedding planner then I’d be upset! Attention to small details is a requirement of her job. However, it was your limo driver. It wouldn’t bother me too much… Your limo drivers job is to get you from point A to point B!

Post # 20
Member
749 posts
Busy bee
  • Wedding: December 1969

Usually a lack of attention to grammar is accompanied by a lack of attention to other ‘details.’ I’d be wary.

Post # 21
Member
288 posts
Helper bee

I had a vendor who filled her emails with emoticons and abbreviations like “LOL”. There were spelling errors and things I had to reiterate several times. It drove me crazy and I had serious concerns whether she’d get it right for the wedding. I was really lucky because she ended up doing a fantastic job. She was amazing on the day and got everything spot on. It was an enormous pleasant surprise. But I am very much from the camp that if you can’t put a sentence together or at least do a spell check, I do not want to hire you for anything.

Post # 22
Member
85 posts
Worker bee
  • Wedding: June 2010

I agree with Wahlstrombjoy. Someone might be an immigrant or have not have had the advantage of a great education in English reading and writing, but might still be an incredible business runner. Even if they are a native speaker, they might not be lucky enough to have received this education. I think calling to complain about grammar of a vendor borders on discrimination – I would be much more interested in whether they were friendly, returning emails promptly, interested in working with you, detail oriented, etc. 

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