Post # 1
I thought I was doing such a good job of limiting the number of different people/vendors that would have to be on board for wedding stuff, and so far everyone I’ve interacted with seemed great. Except that now the photographer I want unreasonably badly isn’t responding to email.
This is the photographer who I just assumed would be way out of my price range, and then found out that 1) we could swing it, and 2) she was even more awesome and professional and completely on board with the whole wedding concept than I thought she would be. Our last email exchange was basically agreeing that we both understood she couldn’t just hold the date for me, but that I’d get back to her when I could, which turned out to be all of a week later. It’s been two weeks since then, I re-sent just in case, and… nothing. Normally, I’d just say, oh, you know, things happen in people’s lives, maybe something came up. But she’s been posting (freaking gorgeous) photos to her blog and has been active on her professional Facebook page. Like, less than an hour ago.
I guess I’m not even that hugely upset, and I’m trying to take this as an opportunity to find another awesome photographer who is actually within the original budget, but this just makes me kind of sad. And I just think it’s weird that someone who seemed so professional and understanding can’t get back to me to say “Look, I already booked your date, sorry about that” or whatever it is. Gah!
Post # 3
Dealing with vendors can be soooooo frustrating. It is the busy wedding season, but one would think they would also show some concern about future bookings.
I would send another email- short and sweet.
“I’m concerned that I’ve had no response to my previous email. We love your work and would love to have you photograph our wedding. If I don’t hear back from you by ____________ confirming your availability, I will assume you are already booked for our date and will have to move on to our second choice.”
Post # 4
@julies1949: Exactly. I know for sure that she has a lot of editing to do, but even if she’s booked for my date, it strikes me as out of character (from what little interaction there has been) to not let me know that. I think I’ll give it until the end of the month, then send her a final check-in email like that.
Post # 5
I have a very similar story! I was recommended a guitarist to play for our ceremony, and I started talking to him over email. At first he was very friendly and quick to respond. About a month later, I emailed him saying we’re ready to sign with him and he never emailed me back! I emailed him three more times before I gave up. I ended up hiring a different guitarist.
Can you contact the photographer over phone? Maybe you’d have better luck that way? The lack of a response is kind of irking still.
Post # 6
Hmm maybe you are lower on the priority list because your wedding is still really far away? Still isn’t a good business move, but since she is in the throws of peak wedding season, it could be a reason. I think your plan for a final email at the end of the month is fair!
Post # 7
@TankGirl: Perhaps you could call her? Your voice is harder to ignore than an email.
Post # 8
@TankGirl: have you tried to just call her?
Post # 9
@DeathByDesign: Yeah, that’s very similar! All great then poof, gone.
@crayfish: Sure, that’s a reasonable possibility. At the same time, she did tell me that she was getting bookings for fall 2012. I’m sure a lot of people would say that to motivate clients to book, but that doesn’t strike me as her style.
@Cornflakegirl: I don’t think she provides a phone number. Possibly I could catch her on Google Chat, but that might come off a bit confrontational.
Post # 10
I would definitley call her, but be very polite. If she is who you want, go after it girl!
Post # 11
I hate to be negative, but if she is difficult now, what if it continues as you get closer to the wedding? Do you really want to sign a contract and pay someone hundreds or thousands of dollars and then have to stress about them not responding to you?
I went through this with a potential DJ and finally we just moved on. You are trying to give her business, and most importantly, MONEY, so I really don’t think you should have to be the one tracking her down.
Post # 12
If her facebook fan page is active, you could drop a note on it. “Hey (awesome photographer)…we would love to book you for our wedding if (date) is still available. Looking forward to hearing from you!”.
Sad to say it, but no one wants the stink of a lack of communication on their business page. 😉
Post # 13
@GDub: Huh, that is potentially genius. Can’t exactly just not reply to that! I’ll think about if I want to go there, but that’s a definite option.
Post # 14
@carly5482: If my initial contact with her had been anything less than stellar, then I would completely agree. As it stands, we’re over a year out, and since she’s the only photographer I’m all crazy about, it’s not like I’m missing out on other opportunities. I know what you’re saying, though.