(Closed) Vendor response frustration/small vent

posted 7 years ago in Emotional
Post # 3
Member
46606 posts
Honey Beekeeper
  • Wedding: November 1999

Dealing with vendors can be soooooo frustrating. It is the busy wedding season, but one would think they would also show some concern about future bookings.

I would send another email- short and sweet.

“I’m concerned that I’ve had no response to my previous email. We love your work and would love to have you photograph our wedding. If I don’t hear back from you by ____________ confirming your availability, I will assume you are already booked for our date and will have to move on to our second  choice.”

Post # 5
Member
5657 posts
Bee Keeper
  • Wedding: February 2012

I have a very similar story! I was recommended a guitarist to play for our ceremony, and I started talking to him over email. At first he was very friendly and quick to respond. About a month later, I emailed him saying we’re ready to sign with him and he never emailed me back! I emailed him three more times before I gave up. I ended up hiring a different guitarist.

Can you contact the photographer over phone? Maybe you’d have better luck that way? The lack of a response is kind of irking still.

Post # 6
Member
10366 posts
Sugar Beekeeper
  • Wedding: September 2010

Hmm maybe you are lower on the priority list because your wedding is still really far away? Still isn’t a good business move, but since she is in the throws of peak wedding season, it could be a reason. I think your plan for a final email at the end of the month is fair!

Post # 7
Member
2053 posts
Buzzing bee
  • Wedding: October 2011

@TankGirl: Perhaps you could call her? Your voice is harder to ignore than an email.

Post # 8
Member
7300 posts
Busy Beekeeper
  • Wedding: September 2012

@TankGirl: have you tried to just call her?

Post # 10
Member
1230 posts
Bumble bee
  • Wedding: August 2011

I would definitley call her, but be very polite.  If she is who you want, go after it girl!

Post # 11
Member
88 posts
Worker bee
  • Wedding: August 2011

I hate to be negative, but if she is difficult now, what if it continues as you get closer to the wedding?  Do you really want to sign a contract and pay someone hundreds or thousands of dollars and then have to stress about them not responding to you?

I went through this with a potential DJ and finally we just moved on.  You are trying to give her business, and most importantly, MONEY, so I really don’t think you should have to be the one tracking her down.

 

Post # 12
Member
255 posts
Helper bee
  • Wedding: June 2012

If her facebook fan page is active, you could drop a note on it.  “Hey (awesome photographer)…we would love to book you for our wedding if (date) is still available.  Looking forward to hearing from you!”. 

Sad to say it, but no one wants the stink of a lack of communication on their business page. 😉

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