(Closed) Vendor Response Times -Stressing Me Out-

posted 8 years ago in Emotional
Post # 3
Member
6351 posts
Bee Keeper

Call the coordinator. You’ve given her long enough to reply.

Is this dj included in your package or can you look elsewhere?

Post # 5
Member
5670 posts
Bee Keeper
  • Wedding: August 2010

This was my photographer, however before we booked them they were very responsive and started lacking in their communication after I gave them the deposit. They took beautiful pictures but still stress me out. I decided that I was going to delegate the photographer to Darling Husband, can your FI help with the DJ?

Post # 6
Member
6351 posts
Bee Keeper

@Ellabellaxo: His lack of communication may void your contract and get you back your deposit though. I would call him today and if you do not hear back before this weekend I’d threaten to reneg.

Post # 8
Member
2600 posts
Sugar bee
  • Wedding: June 2011

For your coordinator, call or email again before you get too worried.  Her days off are likely during the week and she may not have an out of office message or response.  Also, from experience, if ‘her’ Monday is on a Thursday or something, she may have to take care of last minute changes for events happening this weekend first. (This is how my week goes just about every week.)

For the DJ – definitely reach out again and let him know you are still awaiting some information and you aren’t feeling confident in his services and don’t want to have to book elsewhere.  Give him an actual deadline of a few days to get whatever information you’re waiting on to you.  It should pop him back to reality. 

Good luck!

Post # 10
Member
2600 posts
Sugar bee
  • Wedding: June 2011

@Ellabellaxo:  oh dear!  I’m sorry, but this happens.  Since you’ve spoken to the new person, call back and set up a meeting (if it’s possible).  Ask if she has your file and access to the other persons email correspondance if you had any with her.

If you can have a meeting with her, bring your contract.  Go over everything that was discussed to make sure she knows everything you were promised.

Most places use a computer system to keep track of conversations with you and details so hopefully it was used and you’ll have a new contact but all your information will be there.

Let me know if I can be of any help!

Good luck!!

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