- 9 years ago
- Wedding: December 2007
My wedding is nearing its two year anniversary, but I realized that I never posted my review about my main photographers here on the Weddingbee boards. If you have a few minutes to read through my negative experience with my vendor, Connie & Jeff’s Photography, please feel free to do so. I only just realized that I never posted it here because I’ve recently had even more negative interactions with the vendor, and I’d like for other brides to be aware of how the vendor handled the situation.
You can also visit their Project Wedding review page for their vendor’s response to my review (nearly one and a half years after I originally posted the review), as well as my updated response to them. Shown below is my original review about this vendor, but you’re welcomed to read my entire review on their PW page. It’s my understanding that the vendor has since changed many of their offerings, and while it seems as though other brides have been satisfied with their service, I would not personally recommend this vendor based on my experience with them.
Thanks for reading, and if you have any questions at all, please don’t hesitate to message me.
Good luck with your planning, ladies!
I’d like to preface this vendor review by stating that Connie & Jeff’s Photography fulfilled ALL terms of the contract in a very timely manner; however, this is an honest review about how Connie & Jeff handle their wedding photography business – both professionally and personally – and I DO NOT recommend other brides to sign with Connie & Jeff’s Photography.
My husband and I initially met with Connie & Jeff early last year 2007 and we decided to hire them to photograph our wedding on the spot – not because their photography talent was unprecedented, but because we felt that their style was “good enough” and the package they offered was hard to beat. I had been researching various photographers for months before our initial meeting with Connie & Jeff, and found that their photo package was one of the best that I came across. Enter here my first (and my most UNforgivable) mistake – not asking the photographers enough questions at the initial meeting & hiring them on the spot.
It is my honest feeling that the level of photography skill that both Connie and Jeff possess is nowhere near equivalent to the amount of money that they charge for their services. Their “eye” for wedding photography and details seem mediocre at best. My husband and I hired a second photographer (an old friend of my husband’s from school & church) for our wedding – a real up-and-coming photographer who had no real portfolio to show us. Let it be known that the wedding photos that she shot, re-touched, and produced for us far surpassed the quality, style, and eye for photos that Connie & Jeff generated for us.
The posed photos that Connie & Jeff had us do throughout the wedding day seemed very generic, out of date, and very rehearsed for a photography team that states they shoot in “photojournalistic, traditional, and artistic style,” as per their website. For example, when Connie had the groom + groomsmen all pick me up for one photo, I distinctly remember one groomsman nervously saying, “Are you sure about this…?” Connie’s response was a curt, “Trust me. I do poses like these for weddings every weekend.” I clearly remember Connie’s response because I remember the way that it made ME feel: generic, posed, and like “just another wedding.” In fact, when I peruse through the gallery of wedding photos on Connie & Jeff’s website, I see many of the same poses that my husband and I were asked to do in many of the photos on their site.
My husband and I received approximately 1,500 images from our wedding day. However, a simple cursory glance through the disc of images is where I learned that more is not always “better.”
§ Their website states: “All weddings are shot in photojournalistic, traditional, and artistic style.”o I do not feel that occasionally taking a few off-centered, off-angle shots equates to a “photojournalistic” style. During our initial meeting, I remember Jeff pitching to us that he was the one with the eye for album design & photoshopping, while Connie was the one with the eye for detail in the photos. I can find fewer photos than are fingers on one of my hands that exhibit true, raw emotion of the wedding day and genuine artistry in the eye of the photographer.
§ Our signed contract states: “Special Design Images (Black/White, Sepia, Special Borders, etc.)”o Little did we know that that meant only 25 images – chosen by Connie & Jeff themselves – being re-touched for “special design.” And if we wanted more photos to be “special designed,” we’d have to pay for each one to be re-touched by Jeff. Here is where I was kicking myself in the rear for not asking enough questions at our initial meeting. Had I known that such a minuscule percentage of the photos would be re-touched (25 photos out of a total of 1,500 = 1.67% of photos re-touched!) and that we would have to pay for each additional re-touched photo, I have to wonder why the couple was not allowed to choose which photos would be re-touched themselves?o 10 out of 315 total photos from our engagement session were re-touched. Each additional engagement photo (above the 10 included) to be re-touched by Jeff would cost us $10/photo. Again, something that we should have asked about during our initial meeting.
§ We were informed that all photos that were included in the wedding albums would be re-touched.o The lighting in the church for our ceremony resulted in many drab-colored, yellowish hued photos of us during the actual ceremony, while many photos of the reception are in a garish orange-colored hue. When my husband and I chose these photos to be included in the albums, we were under the impression that said photos would be color corrected to reflect a more natural photograph, because who wants to remember a drably tinted colored photo of the groom kissing the bride during the ceremony? We were surprised when we received our wedding albums and, when flipping through the pages, it did NOT seem as though all photos included in the albums were, in fact, re-touched, as per the agreement. We were quite disappointed.
On multiple occasions in dealing with Connie & Jeff, my husband and I felt more like a business transaction, rather than a couple whose satisfaction was of the utmost concern. The most repugnant offense was when we were informed that our wedding albums were ready! Here were our 3 options for retrieving our albums:1. We could have picked up the albums ourselves from Connie & Jeff’s HOME in Chatsworth. (Their business office is in Beverly Hills, which is where we initially met them, signed our contract, and where we assumed that they conducted their business.)2. We could have had the albums mailed to us for $100 which included shipping, handling, and insurance.3. We could have had Connie & Jeff deliver the albums to us for $1/mile, roundtrip, from their home in Chatsworth. (i.e. Delivery to a home 40 miles away from Chatsworth would cost $80.)
Please tell me in which situation mentioned above you felt most like a treasured and important client?
While I realize that a couple’s wedding day is never as special or meaningful to anyone other than the couple themselves, I believe that it is the duty of the photographer to capture just how special and meaningful the wedding is, even if the photographers don’t feel it themselves. It is true that the wedding day goes by in a blur, and that a couple can never truly ever relive their wedding day…except through their wedding photos! Sadly, my husband and I are disappointed and feel nowhere near the happiness we experienced on our wedding day when we look through the wedding photos that Connie & Jeff took for us.
At this time, you may be wondering why in the hell did we hire Connie & Jeff? The thought occurred to me, a few months after hiring them, that we made a huge mistake. It did cross our minds to forgo our $1,000 deposit and sign with another photographer – but we didn’t, and it’s the one regret that I still harp over to this day. Hiring Connie & Jeff’s Photography was the one, most costly, mistake we made in regards to our wedding, and I hope that my mistake is your gain, as I do not recommend any other brides signing on with them.
One person who can do simple Photoshop skills plus one person with a mediocre eye for photography does not a wedding photography team make.