Post # 1
Good morning! So, I was just wondering what the standard amount of time was for a vendor to get back to you on your first initial reachout. For example, I talked to a DJ on the phone and asked for prices and a time for us to meet up. He then told me to text him my contact info and would get back with me. As soon as we hung up I texted him and he asked what my date was. I told him. I NEVER heard from him. I even wrote him the next day with a followup email just wondering if the date was available and still nothing. Then, today, 10 DAYS LATER, he responds with: ” Hi, forgive my late response. Yes, I am available that day. Would love to sit down with you over coffee. We can set up a time this week or next week to meet at 6:30pm. Maybe at starbucks”
That to me, is ridiculous. Am I overreacting? It shouldn’t take a vendor 10 days to get back to someone. Especially if he responded the first time with ” When is your date?” and then vanished after. If he had a vacation or something, I would’ve appreciated a text saying so. Now, I’ve pretty much decided not to go with him for this specific reason. Opinions? What is a good followup time for vendors?
Post # 2
Really, it depends. September has become the third most popular wedding month (June, May, September) and he may be dealing with getting current clients lined up. I know when we first started contacting our wedding venue, we had a bit of trouble getting in touch some days because we started in June, and they had a wedding every weekend. Same with photographers. If it’s going to drive you nuts the entire time, I would not go with that DJ, because you need to know what will drive you nuts on your wedding day and lead up to.
Post # 3
Sorry no, I can barely handle 24 hours (even though I “know” it’s great time), I would lose my sh*t if it took 10 days.
Post # 4
MrsGolden2Bee: Thats exactly what I thought!!! I mean, if you are a business and you want clientele, you have to respond within a decent time! There are other djs who I’m sure will respond quickly bc they value your business.
Post # 5
My DJ took, at times, up to a week to respond because they both work outside of their DJ business, so it is not unheard of in my opinion. I’m glad I waited for them because in the end I was very happy with their service, and they were so much fun. You have already made up your mind to not go with them though, so it doesn’t matter anymore. Hopefully you find someone that can respond to you in a timely matter.
Post # 6
I had one florist who didn’t return my email or phone call for over 2 weeks. I finally messaged her via her business FB page where she got back to me after nearly another week. It was a constant battle to get a reply I was over dealing with her.
Another florist didn’t answer me for a month, and now has the balls to keep emailing me to find out if Id still like to set up a meeting. Apparently, she needed “a break” from her business to get re-centered. I understand that, but how could I not be paranoid that she would all of a sudden need a break the month of my wedding?
I don’t need a reply within 24 hours, but c’mon, at least let me know you’ve received my message and that you’ll be in touch soon.
Post # 7
OMGMrsW2B: Thats exactly my point! I understand things come up and like the PP said about them maybe having a full time day job, but a nice text saying ” hello, I am currently busy at the moment but rest assured I will return your email as soon as i can” or something.
Post # 8
jrae05: I’m having this issue with my caterer… it took 2 months to even get ideas of what food he can serve… then another month has gone by and I’ve sent 2 e-mails without response waiting on a quote. The issue is I’m getting married in a very small town and he’s the only one that can give us this service without it being a hassle and us paying more. But, it’s driving me crazy!
I keep telling myself, ‘Oh, it’s the busy season’. But, my wedding is in January… I would like to know how much the catering is going to cost!