- 6 years ago
This has been bothering me for well over a year. I’ve tried to resolve it behind the scenes but I couldn’t take it any more.
I purchased a boutonniere from her back in May 2010 for $45. Things were great I sent my payment ASAP and she was very responsive to all emails and questions. But our plans changed so I told her hold on to it. Please keep in mind, I was also working with her to purchase additional custom pieces. So it didn’t make any sense to ship the one, if more would be coming. Full disclosure, there were some months were I wasn’t responsive, because I only had to deal with the passing of four family/friends within the span of eight months. However, there we emails between us with regularity up until April 2011. Sept 2011 I decided that since the other pieces which she had, weren’t to my likling, that it was now okay to send me the one that she was still holding for me, I sent her an email. A few weeks go by, in on Oct 4, 2011 she claims “We just found your email attached to another persons. We will send out right away”. Great I’m thinking.
It didn’t come, so I follow up with her late Oct telling her I haven’t received it, asking for a tracking #. Nothing. I leave voice messages in addition to sending emails. Again, no response. Dec 2011, I Like her Fan page on Facebook. I send her detailed, and curt message outline every single communcation that we had and asked to her to please get back to me. I even told her if she sold it to another client, no biggie just fund my money. Fair is Fair right? Because now I’m starting to really get pissed. Still not a peep.
Bee’s the fact that thru all this time I’ve kept my composure and not cursed her hell out is a miracle. Yet still the saga goes on. Jan. 2012 I finally say her via a FB, please just issue a refund. Again… Nothing. All of this while she updates her Facebook Fan Page and twitter on regular, but refuses to return my phone calls, emails or Facebook messages. Okay heifer I got you.
Mind you, within all this time I’ve been in the middle of numeours family emergencies, trying to find a permanet job while still balancing, two current jobs. So this isn’t something that I’m going to follow up on every couple of weeks. You have my money but trust me, I’m going word out of your shady ways. There are many people that she’s taken money from and waited to very last second to get them their boutineers on time. Yes she has few happy customers featured on her page, guess they were lucky.
So today, I finally put her on blast on her Fan Page. Keep in mind I first see that she uploaded a pic within the last hour. So I sent her private message. Nothing. So I posted my comment (shown in the link above). She FINALLY after april 2011 responds to me. TOO FREAKING LATE. Really? Why did it take this to get a response. Now you want to offer a refund. I’ve left NUMEROUS voicemails, emails and facebook messages. You can’t screw over people and think you can get away with it.
You can see our exchange in her facebook album called “sometimes these bouts make me feel a little cuckoo”