- 8 years ago
- Wedding: October 2010
a warning to all brides in the GTA – do NOT go to Amandalina’s for your bridal gown or mother of the bride/groom dresses. I have never been so disgusted in my life.
my mother ordered a dress 7 months ago – it’s a good thing it was so far in advance of my wedding because when the dress came in it was all wrong. The sample fit her well, it was taffeta. She got measured twice and when the dress arrived the bust was literally 6″ too big, the front was cut short and the bottom was cut funny – it was not the same length all the way around. After arguing with the salesperson for an hour that we didn’t want to order the same dress to be cut again, my mother found another dress in the store they agreed to let her order (and it was a better price). This one is chiffon.
fast forward to this week: her dress comes in. She went to try it on and AGAIN the new style is cut completely wrong. WTF! My sister and mother argued with them for well over an hour and in the end they made her pay for this screwed up dress. Luckily she went to another store and found something better off the rack, but what BS. You place the order, you’ve seen the sample on your customer, yet when the new one comes in it’s COMPLETELY DIFFERENT and COMPLETELY WRONG SIZING???
Stay far far far away from Amandalina’s. Besides a major lack in customer service, overall our experience there SUCKED. None of the salespeople understood the styles she was looking for, I had to pull all kinds of stuff off the racks because they just didn’t get it. They screw up on sizing. How do two different dress manufacturers screw up so badly twice in a row?