Post # 1
Sorry ahead of time if this post is hard to follow, but please bear with me.
Prior to sending in my deposit the ceremony/reception site vendor was very easy to work with. Any questions I had he answered right away. I sent in my deposit 3 weeks ago and have not heard from him since. I have emailed twice now trying to get some sort of confirmation that they received the check and the hotel has been booked, as well as some other information I need to know about their rules etc.
I did call after a week because I had checked their website and they still had their rooms available to rent, after speaking to whomever answered the phone I found out the check had been received and the rooms are booked, but I still want something in writing.
I emailed him again last night and am waiting for a reply, how long should I give him? And at what point is it not worth the headache? I’m not needy by any means, but I want a contract and I want to know everything that is and isn’t allowed, in writing not only to protect me, but I would think he would want to protect himself as well.
Post # 3
Did you sign a contract? Did you put the date of the wedding in the memo section of the check? If you wedding is this August, Id be super worried that you werent getting regular contact from the reception venue…call his boss or ask for the catering manager.
Post # 4
Getting something in writing is a good idea, even if they have cashed your check and are obligated to you financially. Is there any way you can go down there and talk to the manager? It might be worth it at this point. Also, its a good idea to let them know that this type of service is not acceptable.
Post # 5
I would say go down there and ask to speak with whom ever is in charge, also if you paid with check make sure you have the cancelled check most banks you can print it off online. Good Luck.
Post # 6
You need to either call and speak to someone over the phone or go down to the venue. In the future, PLEASE do not have give a deposit without having a contract first! Any vendor who does this is not doing it properly – they can take your money and never provide service because there was no contract. Get a contract first, then send the contract and deposit at the same time or send the contract then the deposit.
Post # 7
I would go down there if I lived there, but I don’t. I will be sending my mom after them though if I don’t hear from them soon. We didn’t sign a contract because of the way we are renting the hotel. We have bought them out for the night so all the rooms are ours to use. At least he told me we don’t need a contract because of that, I’m starting to regret it though.
If anything I just want confirmation that the hotel is booked for us. Like I would get had I booked a room online.
Post # 8
its not too late to get something in writing.
draft up your points you want to be assured are covered and try to get them to put it in a contract, even if they say its unnecessary – just say "it will make me feel better".
Post # 9
i always get thing sin writing whenever theres an exchange of money and services even with friends, my friend will photograph me at a reduced friend’s rate, but we still have it in wriitng i paid x amount for x services on x date and full payment on wedding date; that way everyones protected
even whne I bought a car from a friend I still ha dthings in writing I paid x amount and owe x amount
always get things in wiriting at the same time; once they have that money they do things at their own leisure
Post # 10
I think you should have your mother make a visit. For some reason you just can’t ignore a person standing in front of you like you can a phone call or e-mail. Give her a draft of a contract or at least what you want them to sign that they are agreeing to in writing. Also, threatening to call the BBB usually gets them hopping faster, as does calling their boss (last resort) if you can figure out who THEY report to (some franchise headquarters perhaps?) DO NOT feel like you are being a burdensome bride, you are a CUSTOMER and they owe you SERVICE!