(Closed) vent: a dress shop that is ticking me off.

posted 6 years ago in Emotional
Post # 3
Member
3626 posts
Sugar bee
  • Wedding: September 2012

You should file a complaint with the BBB. Hopefully that will get their attention. You may just have to drive there and speak with someone in person though. Do you have a written contract? You could file against them in small claims court. It’s not that hard to do depending on where you live.

Post # 4
Member
705 posts
Busy bee
  • Wedding: July 2013

I’d probably drive out there before filing complaints with the BBB.  If you don’t get a satisfactory answer, I’d file with your bank or credit card company to try and get your money back–many banks and credit cards offer fraud protection.  If you can provide proof that your transaction was fraudulent–meaning you paid for an item you did not receive–you may be able to get your money back.

Then I’d hit up preownedweddingdresses.com and oncewed to see if you can get the same dress for a lower cost so that you have something just in case.

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