Post # 1
Holy moly I am so angry right now.
I recently won a gift certificate at a bridal show for $500 dollars off a photography package. I already had a photographer booked but I had only put $100 down and thought it was worth looking into this deal. Turns out I loved the new guy, loved his pictures, and all together it would probably save us more like 700-800 dollars.
So I emailed the photographer I booked and apologized, told him we were forfeiting our deposit and thought that would be the end of it….
He emailed back SO RUDE! He said “well, I have a feeling I know which company that is, they give everyone that discount, it’s not fair for them to do business that way… you most likely won it at “so and so” bridal show.” I happened to know which company he was talking about too BUT IT WASN’T OURS. I legit won a gift certificate, it wasn’t a special they were having…. Not to mention I didn’t even go to the bridal show he named and neither did the new photographer.
He went on to ask questions like “do they provide two photographers?” “are they including an engagement session?” he had a lot of questions and the whole time he was excusing himself “you don’t have to answer but…” or “ I would never bad mouth another company..”
I AM SO MAD! I HATE RUDE PEOPLE!
I didn’t even ask for my deposit back!
He said something along the line of “well I’m sorry we didn’t get to connect” I want to write back “I’m glad I’m not going with you anymore crazy!”
Thanks for reading my vent
Anyone else have any similar experience, or know what to say that won’t be as equally rude?
Btw, he didn’t say we couldn’t get out of our contract he just had a lot of rude things to say along with it!
Post # 3
@mrsztobee: i tried to space this thing, my computers not showing that it did, sorry!
Post # 4
It sounds like he is trying to find out how another photographer is modeling his/her business so he can compete better in the future, not cutting you down for cancelling his services. I think you’re overreacting.
Post # 5
@crayfish: He’s not struggling by any means, he is voted best in weddings on theknot and is very well known around here. He said I was the first person to do this in 25 years, he obviously knows what he’s doing. I just prefer the cheaper route.
Post # 6
It also sounds like he is giving you important points to consider when booking this new photographer like two photographers, engagement photos etc. If the two contracts are not equal that may explain the savings. He was in my opinion trying to help you overall and I don’t see anything rude about his comments or questions.
Also about the “legit” win I can’t tell you how many things I “won” during our wedding planning process. I wouldn’t be surprised if you weren’t the only bride that won that deal as well…that is how bridal expo vendors operate. Not a bad thing, just pointing out the accuracy of the statement. Either which way you have a photographer you like and potential savings.
Post # 7
Truthfully, he doesn’t sound rude to me.
This company has stolen business from him in the past. Companies that mimic this business model are going to take money away from him. They are taking clients from him and essentially food out of his mouth.
I can completely understand wanting to know why — this is their livelihood and they want to compete.
He doesn’t sound rude. He didn’t berate you for leaving, he was simply attempting to gain back a customer.
It doesn’t matter if he’s well off or not. You can’t stay “well off” if another company is taking your customers out from under your feet.
Post # 8
Post # 9
That sucks and it must be kind of hard for him not to take it personally. Photography is his career. He should start charging larger deposits, so if people back out after hiring him, they feel more of a sting.
ETA: I had to give my photographer over 1K up front, so I definitely would never back out.
Post # 10
@Treejewel19: the package with the new photographer is actually better, I’m getting all the rights to the pictures and the old photographer wanted $500 for all the rights, on top of the regular package.
I know he only gave one gift certifate because it wasn’t his own drawing. He gave the gift certifate to the producers of the bridal show to pick from everyone who was there
Post # 11
Ugh I’m so sorry to hear. Sounds like a terrible experience!! At least you wound up saying yourself money in the long run
Post # 12
@Hyperventilate: he made up this company that’s stealing his buisness… it’s not the one I’m going with
Post # 13
@Hyperventilate: +1, it really doesn’t sound like he was that rude.
Post # 14
@jillianf23: thanks for being supportive, i was’t expecting more negativity from the other people…
Post # 15
@hogoboom2012: He claimed he knew exactly what I was doing and told me they were a bad company. He told me I won it from a bridal show I didn’t even go to and my photographer didn’t go to either. How am I suppose to react? None of the information he’s basing his point from is true.
Post # 16
@mrsztobee: You seem to misunderstand. It doesn’t matter if it’s the one you’re going with or not. Companies that adopt this type of business model are going to steal business from him.
It doesn’t matter if he was right or wrong in guessing who you were going with. The fact of the matter is, he knew exactly why you were leaving because he has been burned by this practice before. Does that make it clearer?
A company that goes, “I’ll give out a metric fart ton of “prizes” at a bridal show. I’ll probably steal away customers from somebody else!” Do you see how that’s not exactly an ethical practice?
I’m not saying a consumer doesn’t have the right to get a better deal — they absolutely do. However, what he said to you was in no way rude. He did not say, “Gee bitch, thanks for leaving me for <whoever>!” He wanted to know why you were leaving and was giving you incentive to come back.
“Do they offer two photographers?”
You have two options. “Yes they do.” This gives him the information he wants — They’re offering two photographers for a cheaper price. Can he compete with this?
If you say “No, they don’t.” He can turn around and say, “Well I do.”
You may think he was being rude for questioning you, but you had the option of not answering, or answering if you felt like it. Welcome to the business world — It is cutthroat, and to make it in the business you need to understand your customer.
Being “well off” means absolutely nothing if you have somebody undercutting you at every step.