(Closed) Vent: Vendor difficulties

posted 10 years ago in Emotional
Post # 3
164 posts
Blushing bee
  • Wedding: April 2009

I’m so sorry to hear about your vendor issues!! That is rediculous that she is putting sleep ahead of her job! People like that should NOT be in the wedding business!!!!! I dont have any advice because I am the worst at dealing with situations like that… but have you talked to her? Maybe if you pulled the "this day is so important to me.. and there are things that need to be done to make my dream come true.. please understand this" she might cave a bit.

I really do hope it all works out!!! And if she doesnt budge.. maybe some of your friends can get there early to help with set up… more hands might make it go quicker!!!

Post # 4
596 posts
Busy bee

I can sympathize with her hectic work schedule but it’s not really your problem!  This is the venue’s problem – if she can’t handle working two weddings back to back, there should be another coordinator to help you out.  Have you tried talking to her supervisor?  It seems absolutely ridiculous that her sleeping schedule should dictate when you can and cannot set up.

Post # 5
513 posts
Busy bee
  • Wedding: December 1969

Can’t you talk to the coordinators boss about these issues you are having? Isn’t there a venue mgr? Or the owner? Someone had to hire this person in order to put her in her place when the time permits. You paid money to use the site- and if the contract allows you to set up early you should be permitted to do so! I’m sorry to hear that.

I know this is hard to hear-but can you ask your caterer for recs on a differnt venue and just dump the first? My wedding is the day before yours- so if your venue is anything like mine you haven’t given the last payment. Maybe you should just cut your loss- this lady will make your day miserable. Already she is doing all these power plays-.

Alternatively maybe you can get your own wedding coordinator (which yes I know is more money), talk to the venue sites mgr or boss of the other coordinator- excuse her services from your wedding and have your own wedding coordinator manage things the way you like it? My venue brides had been complaining about the coordinators… so I chose my own. The coordinators at my venue had ben reported to ‘yell’ at brides and put words in the brides mouth (like telling guests ‘well the bride wants it this way’ when in fact the bride had not said anything of the sort).

I feel like the only way these businesses will learn is if they lose business. Because it comes down to dollars. Unfortunately. And you don’t need a power play with some person leading up to your wedding!  

Post # 6
350 posts
Helper bee
  • Wedding: July 2009

MegK, have you flat-out told your coordinator that you are unhappy and feel she is behaving unprofessionally?  I’ve been having a bit of a vendor issue myself, and I found that I had to ignore my normally very mild-mannered tendencies and bluntly tell Vendor X that I was unhappy and I expected her to step it up.  Point out politely but firmly that she is violating the terms of your contract and if she refuses to be there, she should find another employee who can, because her decision to coordinate another wedding on Friday night does not justify giving you guys the short end of the stick.

Contacting this woman’s boss, or hiring your own day-of coordinator, are also great ideas.

Post # 8
2292 posts
Buzzing bee
  • Wedding: July 2008

Does your contract say anything about access and deliveries?  It seems odd that there aren’t policies actually spelled out, but that it sort of depends on how your venue coordinator feels (or when she wants to get out of bed). 

Post # 10
513 posts
Busy bee
  • Wedding: December 1969

MegK it sounds like you have everything handled! As much as it aggrevates you having to deal with a control freak. But I sense things will work out. Good luck. You will have to give your coordinator mad props (meaning major gratuity) if she can get this other lady off your back! =o)

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