- 5 years ago
- Wedding: July 2013
I am very fustrated with Walmart right now. I am a hobbiest graphic artist/digital artist and frequently do small prints from home for friends and family (read 8×10 framed prints of my work, nothing special). I am pretty good for it being my hobby, and I do a LOT of modern/graphic designs (circles, lines, abstract lines, etc.) which is fairly simple, but trendy. Anyway, I specifically designed a LARGE collage piece (totals 4 feet in length) to go behind my brand new sofa. I didn’t need it to be fancy schamcy, so Walmart print quality was FINE, but I needed it on faux canvas 16×20 x3 (3 pieces that go together). Anyway, I placed my order online for same day pick up, but they had to be picked up today because I placed my order too late.
So, I go in to the store, ready to pick up the stuff that I have ALREADY paid for, and I am there and the assistant dude is like “oh, I need the head mean unreasonable douche dude for this” (loosely quoted, we had more conversation than I put in here, but he was EXTREMELY rude), and the guy is like “Do you have permission to print these? You do realize that you can’t just pull a picture off the internet and print it because you like it. That’s stealing.” I was thinking WHAT? No shit son! But don’t you accuse me of stealing in the same breath that you asked if I had permission, however, I remained calm and said “Oh yeah, I know–” and he cut me off and said “So you realize that we can’t release these to you, right?”
I calmly tried to explain that I was the original artist and that these were my designs, but he said he needed proof or a signed release form. So I pulled out a piece of paper (I keep a small notepad for jotting things down) and wrote myself a release (I was kind of upset with him at this point), but he refused to accept it. Anyway, I’ve already paid for these, and I WANT them, so I am now in the process of printing out EACH and EVERY layer that went in to my design, as well as SCREEN SHOTS of them on my computer with a post-it that says “Here is the proof, now let MeghanFly (aka ME) pick up my prints!” (yeah, snarky, but just in case he accused me of pulling the images off someone’s step-by-step website, you know). I am taking them back tomorrow as soon as they open, and if they refuse still, I am not sure what I’ll do. Ask to speak to a head honcho? Demand a refund?
Ugh. I appreciate Walmart being so strict on the refusing to sell copywritten material (really, it is GREAT that they have such a tight policy to protect photographers/artists), but how in the world am I to get my own work if I can’t write myself a copywrite release? Certainly they don’t make photographers bring in their cameras and show them the pictures they took on it, right? This is just a pain in my butt, a hassle, and a huge waste of time, energy, AND expensive ink!
Also, dang, my work looks skilled amature at BEST, I mean it is good for what it is but no WAY it could be marketed as PROFESSIONAL (PS, I’ve never been paid for ANY of my work, so I don’t even QUALIFY as professional. I just do this for fun!)
Sorry for the vent. I’m just kind ticked off. I’ve been working on this picture for months and I was really anxious to see my final work (keep designing, redesigning, tweaking this, modifying that… a true professional could probably do it in a few hours…)