(Closed) Venting About BM Dress!!

posted 9 years ago in Bridesmaids
Post # 3
226 posts
Helper bee
  • Wedding: July 2009

probably your sister got a mis-labelled dress. try and firmly (but politely) tell the vendor about this and insist that you would like a replacement by XX Date?

sorry to hear that your vendor’s not understanding. perhaps, if it’s too exasperating for you to deal with, get a friend to help you speak to her?
sometimes, as the bride, we may feel the impact of such hiccups a lot more, so it may irk you to deal with such attitudes.

deep breath, and don’t fret — you do have a couple of months ahead to make sure everything falls into place. good luck!

Post # 4
735 posts
Busy bee
  • Wedding: January 2009

Call the designer directly if possible and explain the situtation… AND KEEP CALLING like everyday. We ordered the Bridesmaid or Best Man dresses online and one dress was just never shipped! 3 weeks before the wedding my Bridesmaid or Best Man explained that it still hadn’t come in(why she waited so long.. lets not get into that) so I called the place everyday and demanded to know what was going on. FINALLY we got to the top of the chain and the dress was shipped next day. I’m sure it’ll work out but its gonna take some work

Post # 5
14183 posts
Honey Beekeeper
  • Wedding: June 2009

No advice, just some encouragement not to worry about the "dye lot" if you go that route. I bet nobody will even notice the difference! I bought fabric from 7 different bolts of fabric all in the same color and they are the freakin’ same!

Post # 7
14183 posts
Honey Beekeeper
  • Wedding: June 2009

If somebody said that to me, know what I’d say? And man this is rude to say:

"Well, i know you don’t need a degree to run a dress shop and I may not order dresses for a living, but I have enough brains to know that you messed up and need to fix it"

And there’s a first time for everything. Geeeez

 I’ll pull that card out if someone starts talking like that to me. Or, another option is, "you know, ma’am, it’s not necessary to speak to me like that" which always pisses people off. It’s my dad’s favorite business tactic, lol. The Tux shop basically told my Fiance and I last night that his employees would NEVER tell us what they told us and implied we were lying to him. He was soooo stupid it pissed me off. So I started firing right back. Pretty sure I’m an embarassment to my Fiance sometimes. 

If the dress is only a "little" tight a 14 should fit just fine. 

Post # 8
74 posts
Worker bee
  • Wedding: October 2009

I woudn’t even go back to the store!!  Go to another store!  What designer is it? I’m pretty sure that other stores carry that brand.  In the mean time if you don’t want to keep the other dress then you should sell it on ebay. 

If a vendor talked to me like that I would never go back.  That is just rude and poor customer service!

Post # 10
350 posts
Helper bee
  • Wedding: July 2009

I hate, hate, HATE it when people screw up and then accuse the customer of "overreacting!"  Either the dress was mislabeled, which is unusual but hardly unheard-of, or they screwed up your order.  Either way, ordering the new dress is completely reasonable, and they shouldn’t be acting like this is no big deal.

Ugh.  Good luck, I hope everything works out!!

Post # 11
2680 posts
Sugar bee

The dress was probably mislabled.  This happened to my mom just a few weeks ago, she ordered a 14 since she had to get alot of alterations and when she picked it up the dress said it was a 14 but the tag INSIDE the dress was a 4!

Post # 12
118 posts
Blushing bee
  • Wedding: September 2018

I have an Impressions bridal gown that when I tried on the one in the store we knew it was mis-labelled/sized becauase I tried on similar styles in the same size and they would not fit. So I ended up buying the one off the floor that I tried on, it was new so I was the only person who ever had it on.

I also ordered fabric from Impressions and I was told it would take 8 weeks to get it but ended up taking 4 months. They "ran out" of bridal white satin, now who "runs out" of bridal satin when you make and sell wedding dresses for a living?? Thank goodness the fabric finally came in yesterday.

So regarding the mislabelling if sizes it does happen, and it happened to me with Impressions. I even called the company to find out about my fabric and they wouldnt speak to me, they kept telling me I had to deal with the store. The lady who I bought the dress from (the owner of the salon) says that mis-labelling/sizing happens ever once and awhile. We even measured me and compared it to the size chart and the sizing of the dress, size chart and my measurements were notmatching up at all.

Don’t know if I was much help, but I know first hand about mis-labelling by Impressions.

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