(Closed) Venue booked a room that is way too small. Now what?

posted 7 years ago in Reception
Post # 3
Member
1371 posts
Bumble bee
  • Wedding: August 2012

Wow, that’s really the shits.  No advice, since I am in Canada, but I wish you luck!  You should absolutely get ALL your money back, and I’d write a big negative review everywhere I can if they don’t fix it asap for you.

Post # 4
Member
135 posts
Blushing bee
  • Wedding: June 2012

wow that is a nightmare! I’m sorry they suck so bad! I’m hoping you will get money back tomorrow and if you do. I’m hoping there is another place that you could use in the area? I’m not really sure where you are holding your wedding, but that you said resort, perhaps there is another. if not being that you said it was beautiful, would you be willing to set up a tent in an outdoor area there that you would be able to hold the reception. that way space wouldn’t be an issue?

Post # 5
Member
3461 posts
Sugar bee
  • Wedding: May 2012

That’s terrible.  Start by sending her the contracts and pointing out they have an obligation to host a reception for 60 people.  See whether she can juggle spaces around with other events or move your wedding outside (I know, that’s probably uncomfortably hot…but maybe they can also get fans).  Cross your fingers and hope like mad there is another bride or who has an event space larger than she needs.  Start nice, but you may need to threaten lawsuit and bad publicity.  This is something they should have known about for a long, long time.  Tell her that she needs to make you whole and fix this issue, even if it means paying to host it at another venue.  Go up the chain and talk to the manager of the resort.

In the meantime, call other resorts in the area and see whether any of them can put together a reception in a few weeks for you.

Post # 8
Member
3788 posts
Honey bee
  • Wedding: July 2011

First, I am so glad to hear that your pastor is able to help you still have your wedding.

Second, I am APPALLED. Good luck taking this venue to task because they are so unbelievabley wrong I can’t even imagine how they can get out of paying you your money. You have a contract with them; they did not uphold it. I sincerely hope there are no loopholes for them to wiggle through.

Post # 9
Member
3041 posts
Sugar bee
  • Wedding: May 2010

@Mrs.ChubbyBunny: I would get it in writing by them that the room can only hold 40 people. I mean they could come back at court and say “we never said it can’t fit 60!”. I’d go in in person & bring your contract where it says you booked a room for 60 people & if they do not refund you or figure out a way to accomodate your 60 guests, than you’ll be taking legal action.

Post # 10
Member
5296 posts
Bee Keeper
  • Wedding: January 1993

@canthugallcats: that is really, really, good advice. I was reading this and thinking oh yeah, she’s got this in the bag and then you pointed out it’ll basically become a she-said they said without proof that they said it would only hold 40 people.

Post # 11
Member
2584 posts
Sugar bee
  • Wedding: June 2012

@canthugallcats: I completely agree. My advice would be to consult with a lawyer NOW, before the wedding, to explain the situation and ask about any loopholes you need to cover. You don’t have to take action or tell anyone beforehand, but this way you can make sure the venue doesn’t have a way out.

Post # 13
Member
1962 posts
Buzzing bee

@Mrs.ChubbyBunny: Some advice.  I wouldn’t wait.  Do you know what your limitations period is?  Do you know if you need to mitigate your damages before then.  The law doesn’t like people that sit and wait.  For your own financial sake, take care of this asap.

Post # 14
Member
2584 posts
Sugar bee
  • Wedding: June 2012

@Mrs.ChubbyBunny: Wow… they’re really just trying to rip you off! I would get that in writing too.

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