Post # 1
On Friday we met with our venue manager to give him final payments and head count numbers for our wedding which was supposed to happen this Sunday, August 28. It was then that he told us that they have to cancel our wedding due to hurricane Irene. Our wedding was supposed to be in Huntington, NY. We had already paid in $10,000 and they are refusing to refund us any part of that (didn’t give them any of the final payment). We now have to call all our vendors and they are not answering our phone calls or emails and this has been an awful nightmare.
Does anyone have any advice as to what we can possibly do in this situation? Can we fight it and try to get our deposits back or do we not really have a case? We looked over all our contracts with all vendors and nowhere does any of the contracts state a cancellation policy. The venue contract only shows the food that will be provided as well as all services and nothing else in writing.
This whole weekend has been a nightmare and both my husband and I are stressed out trying to deal with the cancellation (calling vendors, notifying all our guests, figuring out what to do with all perishables we’ve already bought, etc). He just came back from Afghanistan 2 weeks ago and we never expected this to happen and this is the last thing we could’ve expected to happen.
Any advice at all would be helpful. We’re just trying to do research to see if we can make a case against the venue or if we have no grounds to get back our deposit…
Post # 3
I am sorry, but you may end up having to sue them once this whole thing is over. I can understand them cancelling, but not willing to move the date for you, I just don’t understand that.
Post # 4
Sorry this is happening 🙁 The first thing you need to do is to look at your contract to see what it says happens in the event of an act of God. Most contracts have such a provision and should say if you get your deposit back.
Post # 5
Did they offer an alternative date? Most venues in the tri state area are canceling wedidngs but they are offering alternative dates. You might have to check with them on that. Good luck and sorry about this.
Post # 6
@Etre: The venue cancelled you? They HAVE to give you your money back or at least suggest an alternate date at no extra cost. that’s ridiculous.
My wedding was cancelled by the state of NJ bec i am getting married at the NJ Botanical gardens, my venue offered to move the wedding to another location, same day. or offered other available dates at my venue, which is the option we’ve selected.
ALL of my vendors are heartbroken for me and ALL of them are working with me to reschedule my dates.
you cannot let this go!! you’ll have to sue them. so sorry this has been so awful for you. you may need an attorney though.
Post # 7
So sorry to hear about this- my Fiance and I just said how disappointing it would be to have a wedding this weekend! I agree with the first post and you should hire a lawyer. You have no control of a hurricane and it is absolutely ridiculous that they won’t refund you. Check your contract because I bet nothing relating to natural disasters and a non-refund is listed. Good luck to you guys! Change of date might work- it does make sense even though it’s very last minute.
Post # 8
Oh my goodness. At work on Friday, my co-workers and I were talking about how much it would suck for anyone with a wedding schedule for this weekend. And now… it’s happened to you! UGH! I’m sooo sorry this is happening to you. I don’t have any advice, but I’ll be sending good luck vibes your way. I hope you get this all straightened out!!!! Hugs!
Post # 9
Wow, they have to offer you an alternative date! It is incredibly unprofessional not to! Now if they offered to reschedule and you said thanks, but no thanks, we’ll go somewhere else, I could see them withholding your money, but not from what you described above.
I think everyone’s emotions are heightened right now because of the hurricane. I think after it’s all over, you need to approach them calmly and explain that you understand natural disasters cannot be predicted or prevented so you understand why the wedding had to be postponed and you are now looking to set a new date with them. If they continue to say you’re out of luck, that’s when I think you need to threaten to take further action. I really can’t believe they would be callous enough to say tough luck. Good luck to you!
Post # 10
I agree with everyone above that they have to offer you another date!
This is absolutely ridiculous. It’s not as if you cancelled and they could have had another booking so they lost money. They obviously can’t hold a wedding this weekend and for good reason, but they must reschedule. There’s no way it’s fair that they make free money off of a natural disaster.
Sorry this is happening to you!!
Post # 11
If they will not work with you, along with an attorney, call the NEWS. They would love to hear how a local vendor used this as an opportunity to steal money from a returning soldier and his fiance whose wedding was already ruined by Irene.
Post # 12
@tksjewelry: absolutely, call the news!! They would jump all over this
Post # 13
This is so unfair to you and I agree with the above pp said about checking your contract first, contacting the news to publicize it and if no results, then a lawyer. These people are money hungry and are acting very unprofessional. I am sorry that this is happening to you and other brides. Sending best wishes!!
Post # 14
@tksjewelry: I absolutely agree. The news would love this kind of story and maybe even threatening the venue with going to the media would get them to work with you. I hope you can contact your other vendors and get something worked out! I’m so sorry 🙁
Post # 15
this is absolutely disgusting. can you share your reception hall with us? i’ll gladly make several nasty calls to them and am more than happy to help you reach out to media outlets to get your deposit bacl i’m so sorry you are dealing with this.
Post # 16
Yes call the news!! HELL email the TODAY show. They’d prob throw you a wedding! Good Luck.