(Closed) Venue doesn't return emails or calls!

posted 6 years ago in Venue
Post # 3
Member
993 posts
Busy bee
  • Wedding: May 2013

Maybe they close seasonally? Have you phoned as well? Left messages? Just keep trying regularly – go in person ifpossibleband maybe start looking into a back up plan. That must be so frustrating.

Post # 4
Member
934 posts
Busy bee
  • Wedding: April 2013

@rr8502:  Have you called the venue? I would pick up the phone and call if you haven’t. It does seem unusual that your emails are going unanswered. But, my wedding is in a small town, and the vendors there often just don’t answer emails. I have learned to either call them or go in person to see them. 

Good luck!

 

 

Post # 5
Member
8882 posts
Buzzing Beekeeper

You’re not wrong, I would be upset too. I would pick up the phone and call repeatedly until you have someone answer.  Then demand to know why they are ignoring you.

Post # 6
Member
3941 posts
Honey bee
  • Wedding: October 2011

This happened with my venue.  You have to start getting assertive, and mad.  Let them know you’re upset and angry in the voicemail.  Let them know you’d like for a manager to call you back as soon as possible.

People usually call back ASAP when they think a bad review is on the line.

Post # 7
Member
1765 posts
Buzzing bee
  • Wedding: September 2012

Definitely be assertive. If they continue to ignore you, I would actually drive down their and demand to speak to someone. You have every right to be annoyed at them, so don’t let them make you feel like a bridezilla. 

Post # 8
Member
1963 posts
Buzzing bee
  • Wedding: January 2013

Is stopping by an option? It’s much harder to ignore someone who is standing there waiting to talk to someone because “I tried calling and emailing but no one responded”

Post # 9
Member
34 posts
Newbee
  • Wedding: September 2015

This happened with my venue too it took 4 emails for someone to call me back keep trying

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