(Closed) Venue Rant…Overreacting?

posted 5 years ago in Venue
Post # 3
Member
7174 posts
Busy Beekeeper

Are you concerned about ‘what else’ they might not be telling you?  or were you looking forward to getting ready in a nice space?

 

Post # 5
Member
1448 posts
Bumble bee
  • Wedding: October 2013

I think you should visit the suite and see if it will suit your needs.  If it won’t, I would express disappointment in the staff not being clear with you what would be made available.  I would also express that the fact a bridal suite would be available was a deciding factor in your decision to go with them.

Post # 7
Member
84 posts
Worker bee

@greeney1384:  If it isn’t in the contract, don’t believe it will happen.  You should express your disappointment to the Groomsmen because you were told that it would be built.  However, you shouldn’t have signed a contract without that included if that was a dealbreaker.

Post # 8
Member
4511 posts
Honey bee
  • Wedding: September 2010

I would definitely tell the Groomsmen that you were told the new bridal suite would be built in time for your wedding. If this is written in your contract somewhere, that’s even better.

I was a low-key bride & agree it’s not a huge deal, but on principle you should get some discount, because what you’re getting is not what you agreed to.

Post # 10
Member
348 posts
Helper bee
  • Wedding: October 2013

You’re not overreacting and you are right to see a red flag.  Our ex-venue (yes, ex-venue is part of my vocabulary now), gave us a similar bait and switch when they kept moving the rooms around for our reception until we finally said, NO THANKS! When you book a place, you need to know that they are going to keep their word and follow through on the expectations that they set for you.

Have you booked the place yet? Say exactly what you said above: “We were explicitly told that there would be a new bridal suite — not a trailer, and we made our decision based on that representation.”  You don’t need to be a bridezilla about it, but by all means raise the issue and see if you can get a discount or something!

Post # 12
Member
733 posts
Busy bee
  • Wedding: June 2013

A bridal trailer? Lol sounds classy!

Post # 13
Member
361 posts
Helper bee
  • Wedding: November 2012

I got married exactly a month ago (woot!)  And I have to say trusting your venue is HUGE on the day of the wedding.  You have to know that they will be able to execute your wedding, will be able to organize and direct your vendors, that the food will be good and on time etc… I can’t imagine being able to relax on the wedding not knowing if the venue would be reliable.

The fact that this happened is not a great sign.  I would speak to the Groomsmen manager, re-read the contract and make sure everything you are expecting is in there, and if necessary, write up an addendum stating exactly what you are expecting.  If they can’t come through I might find a new one. 

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