(Closed) Venue took $1k from account AFTER our wedding

posted 7 years ago in Money
Post # 3
Hostess
11166 posts
Sugar Beekeeper

Yes, you absolutely can dispute it with your bank. Typically banks like you to try and resolve the issue on your end first before filing a dispute.

Do you still have your contract and any reciepts to prove you paid in full? Did they charge a debit/credit card? If so I would cancel that card to prevent any future transactions.

 

Post # 4
Member
14494 posts
Honey Beekeeper
  • Wedding: June 2011

Ask the bank for the proof of authorization and the bank will have to go back to the venue and ask for a signed receipt, there are times that these things come out then go back in later as a mistake and I hope it is one of those times.

Post # 5
Member
5993 posts
Bee Keeper
  • Wedding: May 2010

call your bank – your details may have been stolen from the vendor and dispute the charges

Post # 6
Member
1526 posts
Bumble bee
  • Wedding: March 2012

@zippylef: Definitely dispute it!! They venue should have a signed copy of your contract and they will need to show that if the charge gets disputed… and when they provide that copy of the contract then it should say how much you owed etc

Post # 8
Member
835 posts
Busy bee
  • Wedding: October 2011

Yep, @tksjewelry is right. I second that comment.

Post # 9
Hostess
18637 posts
Honey Beekeeper
  • Wedding: June 2009

Good luck disputing it!  I hope your bank is better than mine, it took a month to get a fraudent charge put back into my bank account when someone stole my debit card number.

Post # 10
Member
1144 posts
Bumble bee
  • Wedding: December 2011

@zippylef: I callyour bank asap and see if they have any advice, they may have you cancel your cards.

Post # 11
Member
665 posts
Busy bee
  • Wedding: September 2012

That is crazy! I hope it’s a mistake and you can get your money back. Its scary to think that your bank account can be charged almost a year later with out warning.

Post # 12
Member
14494 posts
Honey Beekeeper
  • Wedding: June 2011

and if it is a large bank, they should have a free international number for their clients that travel over seas alot.  Check their website, it should be on there somewhere.

Post # 14
Member
14494 posts
Honey Beekeeper
  • Wedding: June 2011

@zippylef: that is true, my sil has done that and most of them can work together.  This sucks!

Post # 15
Member
1340 posts
Bumble bee
  • Wedding: November 2012

I’d call your bank first. I used to bank with a major US bank and it was their policy that if I wanted to dispute something, I had to contact them and they would contact the retailer, otherwise there was nothing to very little they could do.

Post # 16
Member
5093 posts
Bee Keeper
  • Wedding: January 2012

Keep us updated, please!

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