(Closed) Venue took $1k from account AFTER our wedding

posted 9 years ago in Money
Post # 17
Member
1506 posts
Bumble bee
  • Wedding: July 2011

My limo company did that to us too, but aparently it was because we made the limo wait an extra half hour whent hey came to pick us up at the end of the night because we were saying our goodbyes. Did you go over on your time with your venue or did you go over on alcohol or food?

Post # 18
Member
10285 posts
Sugar Beekeeper
  • Wedding: October 2011

Definitely dispute it with your bank. By disputing it, your bank will issue the venue a “chargeback” and the venue will have to provide them with a signed credit slip from this transaction. Since you didn’t authorize it and obviously didn’t sign anything, the bank will have no choice but to reverse the charge. Be prepared though, depending on your financial institution and how quick the venue is to respond to these types of things, it could take up to 45 days for you to see any kind of reversal. 

Post # 19
Member
7288 posts
Busy Beekeeper
  • Wedding: October 2011

any updates?

This is crazy!

Post # 20
Member
7369 posts
Busy Beekeeper

Updates please. 10 months later??? wow thats so crazy.

Post # 22
Member
10849 posts
Sugar Beekeeper
  • Wedding: September 2010

@zippylef: I hope you get it back son! But I want to know why they had your bank info on file?! That seems very sketchy to me.

Post # 23
Member
4411 posts
Honey bee
  • Wedding: December 2010 - Savannah, GA

Call your CU now!  They will reverse the charges. They might put a temporary reversal on it at first, but if you didn’t authorize it, there’s no reason why it wouldn’t become a permanent reversal. You don’t have to try to clear it up with the venue first. 

Post # 24
Member
5110 posts
Bee Keeper
  • Wedding: November 2011

You can dispute it through the bank but 9 times out of ten you need to have talked to the other party before contacting the bank! If they are not willing to help, then you can go through the bank!! I am so sorry this is happening!! How irritating.

Post # 25
Member
1679 posts
Bumble bee
  • Wedding: June 2012

I think it’s important to call your bank the moment there is anything strange charged.  Don’t wait!

Post # 27
Member
10849 posts
Sugar Beekeeper
  • Wedding: September 2010

@zippylef: Yaaaaaaaa I would get your mom to give them what for about that too. That is not good business practice. AND I would give your bank what-for for letting a charge go through on a card that’s been cancelled!!! So many errors in the system!!

Post # 28
Member
2390 posts
Buzzing bee

Oh, man. That’s kinda scary. Best of luck!

Post # 29
Member
835 posts
Busy bee
  • Wedding: October 2011

@zippylef  ….. wow, how in the world did they charge an old number?!? And yes, totally call your bank! This is nuts! Keep us updated! 

Post # 30
Member
5920 posts
Bee Keeper
  • Wedding: December 2010

I’m not sure if your venue is a hotel, but if so, we kept all credit cards on file indefinitely.  All it took was a few clicks to pull up your number.  It was great for repeat customers who just wanted to use the card on file.  Never had any computer glitches though.

Hope it’s sorted out soon for you!

Post # 31
Member
230 posts
Helper bee
  • Wedding: June 2011 - Spring Grove Park & St. George Banquet Center

What the whaaaaat?! I really hope you get this resolved… I’m so sorry this happened. Definitely call your bank asap.

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