(Closed) Venue took $1k from account AFTER our wedding

posted 9 years ago in Money
Post # 32
Member
2690 posts
Sugar bee
  • Wedding: October 2015

Oh my gosh, so sorry this is happening to you!

Let us know how it turns out!

Post # 33
Member
4411 posts
Honey bee
  • Wedding: December 2010 - Savannah, GA

I always call my bank first when there has been a charge to any of my accounts that I didn’t authorize. Then I contact whoever made the unauthorized charge.

The reason I do that is because it could take a long time to clear things up with the whoever charged my account without authorization. But if I tell the bank that a charge is unauthorized, they immediately reverse the charges, they usually do a temporary reversal, but at least I have my money back. Plus, if it takes several months to get the charge cleared up, not paying that disputed charge does not go against my credit report. 

Whenever there is an unauthorized charged, you should treat it as though your card, account information, identity, etc. has been stolen. Go to your bank first. 

Post # 34
Member
62 posts
Worker bee
  • Wedding: May 2012

Do not rely on your mom to do this for you. I realize you live “overseas” but i am in one of the worst parts of Afghanistan and can still make several phone calls a week. I may have to walk in 120 degree heat, a half of a mile, with full gear on but i do it if somethings important like family, money, and wedding planning I’ll do it! Most venue places have a email on the contact portion of the page you could email them too. I have lived in Germany, Austraila, Afghanistan, Krygistan, and Kuwait and have still been able to make phone calls? Where do you live that you can make a 5 minute phone call to straighten this out. It seems weird to me, You are married stop relying on your parents to take care of your issues. I am not trying to be harsh but I think this is best handled on your own.

Post # 46
Member
5822 posts
Bee Keeper

@zippylef: Your bank sucks.

Also, maybe they can e-mail you the paperwork you need, you can fill it out and scan it and e-mail it back to them?  I’m shocked that a bank can only handle this situation through snail mail!  (Plus they SHOULD be able to send it to your FPO/APO and treat it as a domestic shipment, that’s what they are for!!)

You’re doing everything you can, at this point I would start shopping around for a new bank.  (I use USAA and have ALWAYS had amazing service.  I highly recommend them!)

ETA-How did this end up on the first page???  Wendell!!

Post # 36
Member
10285 posts
Sugar Beekeeper
  • Wedding: October 2011

@mah434s: Wow, rude much?!

Post # 37
Member
1636 posts
Bumble bee
  • Wedding: October 2011

@mah434s: time for someone to get off their high horse no?

Post # 38
Member
1623 posts
Bumble bee
  • Wedding: October 2012

@zippylef:

I want to apologize on behalf of the previous poster. I hope this got resolved. Any word on when you’ll be getting your money back? That is seriously messed up.

Post # 39
Member
706 posts
Busy bee
  • Wedding: August 2012

Any updates?

Post # 40
Member
441 posts
Helper bee
  • Wedding: August 2011 - St. Joseph's Parish, Seattle Tennis Club

Ugh, that totally sucks. As other PPs have said, call your bank (or have your mom call them) immediately. They’ll either suspend or reverse the charges while you get this worked out, I believe.

So bizarre.

Post # 41
Member
3135 posts
Sugar bee

@mah434s:

Okay, first… advice where it is clearly not needed.

But am I the only one who finds your whole post truly bizzare?  And kind of a little far fetched too. 

Geesh.

Post # 42
Member
706 posts
Busy bee
  • Wedding: August 2012

Also, I find it very fishy that they claimed a “computer glitch” led to this mysterious charge. I worked at an organization that held cc#s on file and there was no way anything like that could’ve happened. A person still had to look up the appropriate user ID/name, manually enter a charge into the computer and click “process.” There was nothing automatic about it, and I don’t think that they’re giving you the whole story here. It *was* easy for employees to charge people who had their cc#s on file, but if that is what happened, that’s certainly not a computer glitch. I doubt any fully computerized charging system is even legal at this point. Hopefully they resolved the issue!

Post # 43
Member
10285 posts
Sugar Beekeeper
  • Wedding: October 2011

@Oneeleven: You’re certainly not alone!

Post # 44
Member
6040 posts
Bee Keeper
  • Wedding: October 2019 - City, State

@mah434s: holy over reaction batman!!!!!  

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