(Closed) Vera Wang's 'Gemma' Dress (Hilary Duff dress) Part III

posted 9 years ago in Dress
Post # 187
Member
2315 posts
Buzzing bee
  • Wedding: May 2014

@whimsicarol:  Any update on your unfortunate Gemma transaction? Hope Paypal got it all sorted for you!

Post # 188
Member
27 posts
Newbee
  • Wedding: May 2014

@peonyinparis:  No πŸ™ PayPal couldn’t help me out because I paid the seller in two, separate payments and it violated their Buyer Protection Program (you have to look at the terms of the PDF to realize this – expensive lesson learned).  I’m currently steaming and pressing each of the individual layers. It just takes A LOT of time since the fabric is so delicate (yet time is of the essence to prevent permanent wrinkles). It definitely looks better but the situation still makes me very upset. I have to bring the dress into the bridal alterations expert to get fixed since the tears need to be sewn. I think once the dress is restored to the best condition possible, I’ll sell it to anyone who can physically pick the dress up (with full disclosure of course & less than what I paid).

(above: the dress before any steaming/pressing)

(above: the bottom part of the dress has been steamed & pressed. it’ll need another round)

Post # 189
Member
2315 posts
Buzzing bee
  • Wedding: May 2014

@whimsicarol:  

What a horrible thing to go through. I’ve had similar experiences, having bought several wedding/evening gowns sight unseen. It’s incredible how unscrupulous some people can be, and somehow even more awful when you think they’re doing this to a fellow bride. I recently bought a Jenny Packham dress but stupidly just went through Paypal. She described it as ‘spotless’ except for ‘one inch of marks at the hem.’ When the dress arrived it had at least 12 inches of mud covering the dress and the train (basically the bottom half was stained dark brown) and there were huge yellow stains on the silk underlayers of the dress (which could be seen through the tulle). The seller was so horrible to deal with, basically saying that I’d gotten a great deal (I’d still paid around $2K for the dress) and completely unremorseful at the misrepresentation. Eventually I got her to pay for half of the dry-cleaning costs but it took several days of really nasty email exchange.

Will you go with another dress in the end? Still the Gemma? I think it still looks beautiful, despite what it’s been through. πŸ™

Post # 190
Member
165 posts
Blushing bee
  • Wedding: January 2013

@whimsicarol:  im sorry you had a bad experience, it does look pretty bad =( i overall had heard good things about buying used dresses…. now i wonder how my dress looks now after being dried clean, but i guess i wont know until it take it out from the preservation box

Post # 191
Member
6 posts
Newbee
  • Wedding: August 2013

@Happiestbridetobe:  @whimisicarol This happened to me too. I went through preownedweddingdresses.com. Its not completely ruined but its definitely torn on the skirt and back area. The skirt was so wrinkled that I almost cried at my first fitting. It still looks wrinkled but hopefully will look better after it’s steamed. Any other advice to make my Gemma look its best??

Post # 192
Member
65 posts
Worker bee
  • Wedding: July 2013

@sjones22:  I’m so sorry that happened to you too! I still need a dress my wedding iis in 3 weeks! I’m disputpaypal aim through paypal but haven’t receivand refund yet.stuff suggest to Skype with any potential buyer and only use escrow.com because they have an inspection period which everyone should have For such a large purchase! If the seller is not cooperative it’s not worth it…which I should’ve took as a red flag.

Post # 193
Member
5 posts
Newbee
  • Wedding: October 2013

@whimsicarol:  Did u managed to restore the dress? If so, how did it go? Any advice? I m similar situation with you. Only that my dress was damaged by the cleaner. It now looks like the wrinkled,shrivelled dress u showed above.  and the bands and organza was pulled off. I bought it to a professional seamstress who does VW gowns and they called me yesterday to say “bad news- e fabric was “stretched” and even after steaming and ironing, tyhere is no way the dress can look the way they were meant to be”. They have stopped restoration until I have seen it in person and advise them if I want to proceed. Basically, “there is nothing much they can do”. 

I m completely devasted as I have paid A LOT for it. I have cried till my eyes were swollen. Because I wanted to wear the dress so much, and I went on diets and gruellng exercise to fit into it, only to have it busted by the irresponsible cleaner. (it was a reputable one). The cleaner agreed to pay for the repair fee but the greatest problem was the dress was damaged beyond repair. The cleaner liability is limited to USD800, and i paid USD5,600 (not retail!).

My wedding is 3 months away. I m completely stressed out and could not go to work.

 

Post # 194
Member
65 posts
Worker bee
  • Wedding: July 2013

hi bees!! I just had my wedding this past weekend And I wore my DREAM dress Vera wang Ethel.  I first purchased an Ethel from a dishonest seller and was completely devastated!!  I disputed through paypal sent documentation from bridal stores here stating the dress was unrepairable! It took a loong time to get a response through PayPal but I kept calling and checking on the status.  They did the right thing and refunded me.  I say don’t give up contact PayPal and preownedweddingdresses.com file a complaint.  Sellers like that should not get away with it!  For some crazy reason I was so set on the vera wang Ethel I contacTed a different seller who was very honest and upfront.  I made sure I had current photos I even called the store she said she purchased it from to verify and also receipt from cleaners.  I received my dress 4 days before my wedding and it was perfection!! πŸ™‚ I contacted the Vera wang stores directly who said they use j Scheer in ny for cleaning and preservation, maybe you should call them and see if they can help restore the dress.  I will be shipping my dress there for cleaning and preservation and will be selling my vera wang Ethel label size 4 :)) it was just the most gorgeous dress ever, the silk, ruffles everything I didn’t want to take it off and people are still taking about THE DRESS!!

Post # 195
Member
165 posts
Blushing bee
  • Wedding: January 2013

@Happiestbridetobe:  congratz!! FYI, i think j scheel quoted me around 1k for cleaning and preservation, i eventually went to a place my alteration lady from VW recommended, which cost me ~500, i still think it is a lot, especially im keeping the dress. it may be worth it if you are trying to sell it so this dont hapoen again to another bride. Congratz again! can’t wait to see pictures!

Post # 196
Member
27 posts
Newbee
  • Wedding: May 2014

@gemma_is_gem:  Sorry for the delayed reply! I am slowly restoring the dress on my own & am going to sell the dress (severly discounted) to anyone who is willing to purchase it (conditional fully disclosed). I cried my eyes out too in the beginning of the situation. I eventually settled with the thought that the dress will still photograph well and with some time and care, people wouldn’t know it’s not meant to look that way. The experience ruined the dress for me so I bought another this weekend (Monique Lhuillier Giada at a sample sale). Since I’m only having one wedding, I wanted to be 100% happy with my dress and I’ll always be able to make more money. And in the grand scheme of things, you’re getting married! πŸ™‚ Every thing else is secondary. Sorry to not be of much help. The situation is very very stressful but try to not let it take over – it’s not worth it.

Post # 197
Member
27 posts
Newbee
  • Wedding: May 2014

@DrMrsYu:  

View original reply
@Happiestbridetobe:  

View original reply
@peonyinparis:  

Monique Lhuillier held a sample sale this weekend in LA so my sister & I went (did not know sample sales are INSANE). I picked out 5 dresses, tried them on, and was very impressed. I decided to make another round through all the dresses and found a Giada hiding amongst some ballgowns! I had tried it on in the store but since it retails for $11,500, I didn’t even consider it (even used dresses are at least $5K).  It needs some cleaning (only going with J Scheer & Co) and alterations but the dress is in really great condition.  Even better, I got it for $3K. I’m feeling WAY more settled about my dress situation and I’m so happy I found a Giada.  I thought I’d end up being a Vera bride but I’m going to be a Monique bride after all.

This really do work out for the best.

Post # 198
Member
165 posts
Blushing bee
  • Wedding: January 2013

@whimsicarol:  that dress is sooooooo beautiful

Post # 199
Member
5 posts
Newbee
  • Wedding: October 2013

@whimsicarol:  

Thank you for your reply and help. You are so right about being 100% happy with the dress and that I can always earn it back. Getting married should be a happy event. I m very glad you have bounced back so quickly and I will do that same. I cant get a brand new Gemma anymore given the time constraint but I hope a radiant and confident bride will overshadowed everything esle. Congratulations!

Post # 200
Member
27 posts
Newbee
  • Wedding: May 2014

@gemma_is_gem:  I’m glad you feel better about the situation! Whatever you decide on, radiance shines from the inside so you’ll look great no matter what. I was getting anxious and my sister told me to remember that whatever will be will be – everything will turn out as it’s meant to. Any bump can be fixed and you don’t want to spend your last single days in stress πŸ™‚

I think if there aren’t any tears on your dress and the fabric is wrinkled, you can carefully steam and very carefully press (it will take a really really long time – I’m doing this with the Gemma now to get it ready for the next owner) each individual layer.  Your Gemma will have a much softer look but it won’t look terrible (see the bottom part of the dress). To be honest, when I go to weddings, I notice the overall look of the dress & don’t look at the details. It’ll still look like you’re floating on a cloud πŸ™‚

Post # 201
Member
2315 posts
Buzzing bee
  • Wedding: May 2014

@whimsicarol:  The Giada is one amazing dress, and I prefer it to the Gemma. I know it’s silly to care that the Gemma is a ‘popular’ style (nobody at your wedding is going to think that, obvs) but I still love that the Giada is more unique. And it’s soooo glamorous. Congratulations on nabbing a great deal! I’ve never been to a bridal sample sale but I just watched the Kleinfelds blow-up sale episode of SYTTD and I don’t think I have the nerves to handle it, haha.

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