(Closed) Vistprint SCREW UP

posted 8 years ago in Paper
Post # 3
Member
10851 posts
Sugar Beekeeper
  • Wedding: September 2010

Ugh that REALLY sucks. They can’t express print and ship it to you?! I suppose if it were me and I were out of options, I’d print off labels and stick them on top 🙁 Can you find any really fancy or neat labels in Japan? There’s always way cooler paper products there than in North America!

Post # 5
Member
7300 posts
Busy Beekeeper
  • Wedding: September 2012

Aren’t they the ones that messed up!? They should be bending over backwards right now to fix this! You could always just print labels. I don’t think anyone is going to peel them off. 

Post # 6
Member
1041 posts
Bumble bee
  • Wedding: November 2012

bakerella’s suggestion to maybe just print off a label seems like a good idea. I hope you get it all worked out in time 🙂

Post # 7
Member
5118 posts
Bee Keeper
  • Wedding: November 1999

I agree with the label over the top. If you’re concerned about the writing underneath showing through, you could always white out over the top of the envelope first (with the little white out tape rather than the liquid) and then place the label over the top. And I’d be asking for a nice refund from VP. 

Post # 8
Member
139 posts
Blushing bee
  • Wedding: August 2011

I ordered Save the Date Magnets through Vista Print and the design I made had a border. The machine that cuts the magnets is all automated. Although I left room for cutting error, some sides had no border at all and others has too much space. I called VistaPrint and their customer service rep was great! I’m surprised you had a bad experience! I told them the borders were all miscut and they explained the process and how its automated, apologized, suggested to remove the border to avoid the situation from happening again and printed all new magnets as a rush order. My new magnets arrived in 3 business days and the old ones I kept for arts and crafts. They didn’t charge me anything additional for shipping or anything.

I would suggest to print off labels as well….in the end..the envelopes are just ripped open and thrown in a garbage bin. Don’t sweat the small stuff

Post # 9
Member
233 posts
Helper bee
  • Wedding: November 1999

It doesn’t sound like it was Vistaprint’s fault- she had the wrong one in her cart.

Regardless, I really think a label/sticker over top will be fine. Make it your return address label, and people will think it was there intentionally.

 

At this point, I would do whatever is easiest to get those babies out- your wedding is 1 month from yesterday!

Post # 11
Member
1124 posts
Bumble bee

@adw2c: I agree with PP, try to find a label you can stick over that – one in a deep color so the wrong name doesn’t show from under the label.

Also, I really love vistaprint’s prices but they sure take quite awhile to ship… even if you pay extra for quicker shipping.

Post # 14
Member
5984 posts
Bee Keeper
  • Wedding: January 1999

Call them back and demand that you receive the corrected ones within a few days!  I had a problem with some save the dates I ordered from them and they corrected the problem for me asap.  Be assertive!!!

Post # 15
Member
1124 posts
Bumble bee

@adw2c: So glad you got everything! Any pictures of the finished product? No biggie if you don’t feel like sharing, I’m just curious to see what vistaprint offers beside postcards.

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